Carlos was very professional and knowledgeable on the service to be done on my F-250 truck and prompt service which I appreciate very much. My wife and I would greatly recommend Charlie Hinds for service. So Charlie my wife Thanks You and so do I.
December 30,2014
12/31/2014
Mr. J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have nothing but praise and thanks for the job that you and the Laporte police did to help us out of a bad situation that we were in.
My wife and her sister and I were on our way to the new cruise terminal from Baton Rouge. My truck had been using coolant, so I stopped in Winney to get gas. I checked the coolant level, it was a little low, so I added some, closed the hood and headed for the cruise ship. We got into Houston and I looked down at the temperature gage and it was pegged out! I pulled into a station, raised the hood and realized I hadn't closed the cap on the coolant reservoir. I added coolant, closed the cap and headed for the cruise ship. We got within 15 miles of the ship when we heard a clattering noise. The truck started to slow down so I took the first exit I came to. We pulled off the interstate and the truck died. I sat there about 10 minutes trying to figure out what to do. Our cruise ship was leaving in 2 hours and we needed to be there or get left. I called 911 asking for assistance. They asked for my location. When I pulled off the interstate, I failed to notice what exit I took. The only thing I could do was tell them what I could see around me. I also called yellow cab thinking I would send my wife and her sister on the cruise and I would stay in town while my truck was being repaired.
The cab arrived first and we were starting to load the luggage in the ca when the LaPorte police arrived. We told them what was going on and they said "you go on your cruise and we will have your truck towed to Charlie Hinds repair shop, they are the best shop around." We loaded in the cab and made it to the cruise ship with 30 minutes to spare. There is no phone service on the ship, so it was Wednesday before I could call anyone to check on my truck. As it turned out, I had to replace the engine in my truck.
I don'tknow about any other repair shops in town, but I am so grateful to the whole team at Charlie Hinds. The mechanic went above and beyond to make sure my truck was repaired.
I also want to especially thank Officer Salter and his partner for leading me to you. You are a credit to your community.
Merry Christmas to you and your staff and thank you again for your help
Ron Jenkins
Mobile Tech Medical Laboratories
Baton Rouge, Louisiana
****-****-xxxx
12/21/2014
Amber M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Quick, friendly service. My car was even clean and smelled good when I picked it up.
12/13/2014
William P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Work is good like all time
11/29/2014
Ronnie T. VERIFIED CUSTOMER
Vehicle Make : Ford
Your staff was very polite and professional. They answered every question I had and would not let me leave until I completely satisfied. If I ever need future repairs of if I know of anyone in need I willbe back to you and ill recamind you for the job. Thank you and have a great thanksgiving!!!
11/27/2014
Martha G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was so friendly and helpful. I felt that you really cared about doing a good job. My car looks great! Thanks.
11/22/2014
Joseph G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I did enjoy working with them I'm going to take another car and have them do the final repairs. Great group of guys!
11/13/2014
Dan A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service. Clearly your people really care about customers. Thanks