You guys were great! Finished my car on the exact date I was told. I would highly recommend your services to anyone I knew. The funniest thing though is I had already heard many good things about your services. Your customer service gets a 12 in my book with 10 bring the highest. Thank you very much!
11/15/2012
Justin C. VERIFIED CUSTOMER
Vehicle Make : Acura
Karen and Javier were very polite and provided me with excellent customer service. I will return in the future for any additional services.
11/14/2012
Francisco R. VERIFIED CUSTOMER
Vehicle Make : BMW
I went to you guys because i work at manhattan beach toyota and i thought i would get great work work done.my car is a 2001 bmw and even thou its an old car i take very good care of it but your shop did not please me.i still have to take it back because they did not put it back together properly.
11/12/2012
Elaine O. VERIFIED CUSTOMER
Vehicle Make : Saturn
I appreciated the contious updates via email and phone calls. No other company has ever done that for me! Also, Alex was the greatest always positive and reassuring Thank you Jim and jacks for another awesome experience. The best autobody on California
11/11/2012
Eric M. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys have repaired my truck after a few pretty serious collisions and this time was a simple aesthetic fix. I can see it was exactly the same great quality of work I saw in the more serious repairs. Thanks so much.
11/6/2012
Randal B. VERIFIED CUSTOMER
Vehicle Make : Kia
We were satisfied with the damage repair job itself. However we were not completely satisfied with the amount of time it took.
11/5/2012
Sergio A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We have had our car worked on three times at jack n Jim's and we are always happy with the professional work done on our car. The personnel is very helpful and always keep us informed regarding the progress on our vehicle. We always recommend Jim and jacks. :)
11/3/2012
Robert N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Javier and the rest of the team at Jim and Jacks were awesome. It could not have been any easier or any more pleasant than they all made it. Thank you very much.
10/31/2012
Emily B. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks great, it's a job well done. Though my one negative comment would be in the beginning when my car was being appraised, the two Jim and Jack locations weren't communicating with each other. My insurance agency did go into the Hermosa office and talked with the associate there. Though the associate at the El Segundo office was not aware of any of this even days later. This was a little frustrating.
10/30/2012
Kelly P. VERIFIED CUSTOMER
Vehicle Make : Honda
I brought my Honda in to replace the passenger side mirror (manual). Unfortunately it looks like it wasn't installed properly as the adjustment handle placement does not match the original, and I can hear wind blowing through the connection area - so it sounds like I have my window cracked open when I do not.
10/29/2012
Neil D. VERIFIED CUSTOMER
Vehicle Make : Toyota
In talking with Richie, he said he could touch of some trouble spots I had on my driver side door that were not related to the initial repairs for the accident I was involved in. He was trying to be nice and I appreciated it, but it didn't happen so I was a little disappointed.
10/26/2012
Peter B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great service and consistent updates.
10/25/2012
Carol Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciated being updated on the status of the car by the way of text and phone calls. The car was finished on time as promised and Javier was thorough in explaining the repair process. Thank you for making it a good experience. Job well done!
10/25/2012
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks great
10/24/2012
Gloria A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm very please with the really nice job you did on my Prius. It looks great!
Gloria Roof
10/23/2012
Carlos M. VERIFIED CUSTOMER
Vehicle Make : Ford
I really wasn't expecting such quality, is like I just got my car from the dealer brand new...
Thank you for the great work...
10/23/2012
Mirian S. VERIFIED CUSTOMER
Vehicle Make : GMC
The job was done in a sufficient time and it appears to have a matching paint job.