Thank you for fixing my Mini! On top of making my car look like new, everyone that I encountered at your shop was courteous and friendly. Wonderful service...I would recommend Jim and Jacks to anyone needing repair services! Thanks for a positive experience. Best Regards, Gina M
4/26/2013
Estella S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great quality service and good communication on the updates regarding the status of the repairs.
4/23/2013
Kathryn D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Complete updates ANC timeliness was appreciated as well as the assistance in transportation and wirking with my schedule. Very nice!
4/23/2013
Scott Alan. VERIFIED CUSTOMER
Vehicle Make : Toyota
Once again thank you for the excellent service. Sam was great and spot on with updates and keeping me informed. Thanks again!
4/21/2013
Norline W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Will return when you
call that you have the with last repair parts: wheel well molding. Thank you
4/21/2013
Vince B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Javier did a phenomenal job. The best car repair experience I've had in 35 years.
4/19/2013
**** C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
From start to finish, my experience with Jim and Jack's was exceptional. Javier listens, communicates and does a very professional job in coordinating all of the aspects of the work and completing the tasks in a timely manner. My vehicles looks and feels new. Their contact staff, Leslie...et all were friendly and very efficient.
I would recommend this shop with five stars! Thank you!
4/18/2013
Frank A. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank u for your expertise
4/18/2013
Leonard M. VERIFIED CUSTOMER
Vehicle Make : BMW
Kathy welcomed me and Zach kept me informed on a frequent basis. I am very satisfied. Thanks again.
4/18/2013
Sheryl A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was totally satisfied with the customer service provided by Karen and Sam--however the repair work on my vehicle was not done properly. A portion of the"seam" on the left rear panel(the repair site) was not "flush" with the total seam and on the right rear--the bumper edge was not "flush" with the seam of the vehicle. I look forward to seeing a "completely repaired" vehicle next week. Thank you.
4/13/2013
Julie W. VERIFIED CUSTOMER
Vehicle Make : Dodge
I really appreciated the text updates.
4/11/2013
Alisa B. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent care from start to finish, superb communication throughout and a very conscientious staff of professionals!
4/10/2013
Cheryl S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jimmy was fantastic ! Your team in el segundo
Did a great job once they got going on my car.
Would use you guys again - thanks much
4/6/2013
Scott Alan. VERIFIED CUSTOMER
Vehicle Make : Nissan
I couldn't be happier with Jim & Jacks. Customer service was amazing. The daily emails and frequent phone calls updating me on the status was very appreciated. My truck looks great, as their work was done ahead of schedule and with a professional touch. I would'nt think twice about recommending them to anyone. Thanks Jim & Jacks!!
4/5/2013
Scott G. VERIFIED CUSTOMER
Vehicle Make : BMW
Zack was awesome!
4/4/2013
Kipp J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Fantastic service, best we have ever had. A pleasure.
4/4/2013
Andrew K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looks great!'
4/2/2013
Andrew K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looks great!!
4/2/2013
James B. VERIFIED CUSTOMER
Vehicle Make : Volvo
My car is still not completely fixed, so this survey shouldn't have been sent yet.