Fantastic customer service! Could not be more satisfied.
10/9/2013
Rene R. VERIFIED CUSTOMER
Vehicle Make : BMW
Ok
10/8/2013
Laura H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was told to come back Tuesday because the bumper was uneven. Headlight needs to be adjusted
10/6/2013
Marcelo A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome work and customer service!
10/3/2013
Barbara W. VERIFIED CUSTOMER
Vehicle Make : Honda
The work was completed in an extremely timely manner. The car looked great! Thank you Jim and Jacks for a job well done.
10/2/2013
Rodney A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Since the battery was disconnected all the electrical items had to be reset. I still have to bring the car again in to correct other problems caused by disconnecting the battery.
In addition, I intentionally left a one dollar bill in my console just out of curiosity and to test how honest your employees are. They failed the test miserably. The dollar bill was taken. Just thought you should know the caliber of your employees.
10/2/2013
Sandra B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was so pleasant..even though repairs took a long time. Thank you for keeping me in the loop along the way. My Toyota is beautiful. Thank you for your help making an unpleasant situation bearable. I would reccomend you anytime.
9/27/2013
Brett S. VERIFIED CUSTOMER
Vehicle Make : Jeep
GREAT experience from start to finish. Everyone deserves a raise...seriously! I absolutely LOVE Jim & Jacks! With that said, I hope I don't see you again for a long, long time!!!
9/27/2013
Mina Z. VERIFIED CUSTOMER
Vehicle Make : Nissan
Rattling in the driver's side door when locking the car. A panel that pops out on the front drivers side.
9/24/2013
Leann G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Quick, easy process! Very satisfied with the repair work. Our car looked great when we picked it up! 😃 Thank you!
9/24/2013
Bridget K. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication and quick turnaround- thanks!
9/22/2013
Shawn B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had a few issues, one of them was the fact that I was never contacted after Mercury approved work and as I was told you would(I gave Ph. and Email.) I played phone tag with Mercury, They wondered why I never got work done, I wanted to know why it's taking so long 4 approval. That's just the beginning. Please don't text me anymore as It's costing me more money, as I don't have a texting plan. Shawn
9/20/2013
Michelle W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service
9/14/2013
Ed B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent work and thanks for the lift.
9/7/2013
Susan M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Repair looks perfect. I greatly appreciated the text updates and phone calls from Luis. Car was completed before initial expectations. It was a great experience
8/31/2013
Keely G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Francisco and the team did a fantastic job. They hustled to get my car repaired quickly and the job is flawless. Very professional and an all-around job well done. Thanks.
8/31/2013
Dean D. VERIFIED CUSTOMER
Vehicle Make : Honda
Jim & Jacks has done a great job repairing my car. We have used this repair service for years since we continually obtain high quality service, in a timely fashion for an affordable price.