I was impressed that you have employed technology to send email updates. I also appreciated receiving messages on my phone at each step of the process. The work was completed sooner than expected and that made it even better.
11/30/2013
Brandon S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service...if I ever get hit again I'll be back in a heartbeat
11/28/2013
Greg F.. VERIFIED CUSTOMER
Vehicle Make : BMW
Faster than expected.....workmanship is great!!! and picked up car it was very clean..
11/27/2013
Erin B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Francisco was great! A huge help, and everything went very smoothly. Thank you!
11/27/2013
Rosalind R. VERIFIED CUSTOMER
Vehicle Make : Jaguar
My car looks amazing!!! Thank you Richie and Crew. You never let me down. Roz.
11/23/2013
Mary D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I am offended by the scent coming out of my vents. My car now smells like a cheap rental car. I suffer from severe allergies and am having a terrible reaction to the scent you put in my vents. Don't appreciate it, not happy at all. There was no reason for you to put freshener in my vents.
11/23/2013
Michael K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great job ! Luis was awesome !!
11/23/2013
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Toyota
So far, so good!
11/23/2013
Sheri D. VERIFIED CUSTOMER
Vehicle Make : Honda
Loved the text updates... The car looks beautiful and I appreciate the phone calls too. The 100% guarantee was amazing I am fully satisfied!
11/21/2013
Christine C. VERIFIED CUSTOMER
Vehicle Make : Audi
Thanks for detailing car- Francisco did a good job communicating with me even though it took a long time to get the back ordered part
11/20/2013
Jennifer O. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service and great work!
11/20/2013
Terrence D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great thank you very much.
Sam was really helpfup and your staff was very professional.
11/20/2013
Eric G. VERIFIED CUSTOMER
Vehicle Make : Honda
I would have been completely satisfied with my service - the associate was courteous and professional; the repair was done in a timely manner - however, when I received my vehicle, I noticed that a small amount of change and another small item had been taken from my car and the upholstery on my seats had been slightly soiled.
11/16/2013
Evelyn B. VERIFIED CUSTOMER
Vehicle Make : Honda
Richie and Sam took great care of my car. It was finished sooner than expected a d the final total was less than the estimate. Thank you very much!
11/15/2013
Linnea G. VERIFIED CUSTOMER
Vehicle Make : Acura
Was told I would get my car back on a certain day which changed not once but twice. Had to call more than once to get information about when I could pick up the car after receiving a text notification that the car was completed and still hadn't received a call the following day. I didn't get my car back for a full 2 weeks.
11/13/2013
Lilette B. VERIFIED CUSTOMER
Vehicle Make : Ford
Keep up the good work!
11/12/2013
Arcelia P. VERIFIED CUSTOMER
Vehicle Make : Volvo
Everything was great . My only complaint is that my car came back with a notice that my passengers air bag is turned off.
11/12/2013
Gina K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Getting updates by email and phone calls keeping
me informed were very helpful and professional. Thank you!
11/9/2013
Marne V. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for fixing my truck. It was great work and truck looks great. I am very pleased with everything and communication about that status of all repairs. Thank you again!!
11/8/2013
Damon K. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job and ahead of schedule. This was the second car I had fixed at Jim & Jacks.