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Real Reviews from VERIFIED CUSTOMERS
Elna S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and didn't take too long to complete the documents and for them to bring my vehicle out. A plus is they clean the car :) Thank you!
1/8/2014
George W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Fast and friendly professional service.
1/4/2014
Eddie E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service !
1/3/2014
Sheila B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
From the first encounter at check in until I came to retrieve my vehicle...it was perfect! To sum it up I received excellent customer service, timely updates and phenomenal repairs. I love you guys. XOXO
12/28/2013
Carlos D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Same night I take the car home a line in the radiator detatched and sent the cooler flying out and disabling my car
12/24/2013
Deirdre H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Absolutely satisfied! Very professional work and staff!!
12/21/2013
Emmett F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Jesse was a great service representative. He was courteous and efficient. He communicated well and I always knew where we were on the schedule. He made this a pleasant experience.
12/20/2013
Roberta M. VERIFIED CUSTOMER
Vehicle Make : BMW
Amazing
12/19/2013
Luis C. VERIFIED CUSTOMER
Vehicle Make : Kia
Communication was great and updates awesome! I soul like to say It was a great experience and the work they made outstanding! Thanks!
12/18/2013
Steve C. VERIFIED CUSTOMER
Vehicle Make : BMW
I was impressed by how friendly everybody was. I was impressed with the updates. And I was really impressed with the quality of the work. My car was immaculate. I would recommend Jim and jacks to everyone. Steve from South Bay
12/14/2013
Reetha L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very professional and a great job.
12/14/2013
Jeff K. VERIFIED CUSTOMER
Vehicle Make : Honda
Jim and Jacks were more than accomodating. They were extremely helpful to me during a tough time. I wil reccomend them to anyone I can. Thanks!!!!!
12/14/2013
Adrienne L. VERIFIED CUSTOMER
Vehicle Make : Ford
You had great difficulty finding & then keeping my parts order. You lost the order then you sent it back. I brought my car in in Aug. & you couldn't work on it until Dec. I think 4 months is an awful long time to have to wait. Jesus, the gentleman who helped me was very nice & tried to make my experience better. He was the third service person assigned to me. I don't know what happen to the other 2. I still have to come back for **** more part that has been back ordered. I hope you will call me when it comes in. You didn't call when my original order came in.
12/13/2013
Rebecca A. VERIFIED CUSTOMER
Vehicle Make : BMW
Good listeners. Concerned that i was satisfied. Didnt ignore my requests. Very easy to work with your team members--no wonder my wife wont go anywhere else. Overdelivered. Nice people. Very nice work on my car (funny that this was not the first response, huh?). Ron Azad
12/13/2013
Emma K. VERIFIED CUSTOMER
Vehicle Make : Ford
What a wonderful experience working with Jim and Jack's!
12/13/2013
Brian D. VERIFIED CUSTOMER
Vehicle Make : Ford
Jesse was the person who helped me out with my truck, he was very professional, friendly, and responded very quickly to any concerns that I had. If I were to need any future work done on any of my vehicles I would definetly look up Jesse at " Jim and Jacks". Thanks for the great job, Brian D
12/10/2013
Jeff N. VERIFIED CUSTOMER
Vehicle Make : Audi
Everything was handled very well.
12/8/2013
Douglas F. VERIFIED CUSTOMER
Vehicle Make : Dodge
My truck looks great and your customer service was fantastic.
12/7/2013
Sean/helen H. VERIFIED CUSTOMER
Vehicle Make : Mazda
As a first time customer, I'm very happy with the service I received. I will definitely come back in the future and recommend Jim and Jack's to friends/family. The work your team performed was excellent, and Jesse handled my case with the insurance company perfectly. I really appreciate all your work.
12/6/2013
William W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Francisco was outstanding in keeping me informed about the progress. While we are still waiting on one small cosmetic piece everything else looks great. Thank you.
12/5/2013