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Real Reviews from VERIFIED CUSTOMERS
Malone L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Hi I have experience jack and jim collision the time I am alway satisfied with the work they have done. Excellent service from the time you walk in the door to them to the time you pick up your vehicle. Thanks once again to everyone at jack and jim collision.
7/31/2014
Herbert T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Francisco was thorough and clear in his evaluation, as well as his communication. It was great that he called before leaving for vacation and handing it over. Kris went beyond by noting a battery problem and offering a solution for repair. I left with good confidence with the work and partnership with USAA and Enterprise.
7/29/2014
Dwayne J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great customer service and great job. I am completely satisfied and thoroughly impressed with Jessie's customer service.
7/21/2014
Kim R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Francisco was kind, prompt and got our car finished earlier than projected. Very pleased!
7/19/2014
Lauren L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks for the extra touch ups on the scratch on my door!
7/15/2014
Tammy Y. VERIFIED CUSTOMER
Vehicle Make : BMW
Repair was as expected however I never received a call to let me know that my parts had come in. I was disappointed with that.
7/13/2014
Joanna P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate Gabriel's diligence and reliability... he was considerate, keeping me informed of the progress. I would recommend Jim and Jack's!
7/12/2014
Juan B. VERIFIED CUSTOMER
Vehicle Make : GMC
I am really glad I decided to have your team do the work on my GMC. Gabriel Yepremian was very knowledgable, cordial and professional. He gave a fair estimate and gave me periodic updates and completed the work as promised. All in all your team did great.
7/12/2014
Cindy B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I'd like to thank your staff for providing such great customer service. This is why I am a repeat customer and would happily recommend you to friends and family. Thanks again!
7/11/2014
Stacy S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jesse Ontiveros did a great job in keeping me posted about the status of my car. He answered all my questions and was able to complete the job ahead of schedule. Nice job!
7/10/2014
Jean Erin. VERIFIED CUSTOMER
Vehicle Make : BMW
Before Jacob my mechanic and Gabriel, I would only go to a BMW dealership to get things done. I am super pleased with the work done in my BMW X3. They treated me like family. Jim and Jacks are lucky to have Jacob and Gabriel. They truly deserve all the praise and recognition. They have changed my perspective that only a dealership can service my suv. The results of the work done far surpassed my expectations. Everything is just perfect. I came to the auto shop after the accident sad and unhappy. After I got my car back, I am just ecstatic. I can rave on and on about my experience, but truly, no words can express how happy and grateful I am. To Jacob and Gabriel, you guys are the best.
7/10/2014
James T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job from start to finish, thank you.
7/4/2014
Clayton L. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome work. Gabriel is an excellent member of your company. He is very professional and great customer service. He also kept me updated on the status of my car. "Hats Off" to Gabriel for his exceptional customer service.
7/4/2014
Christian N. VERIFIED CUSTOMER
Vehicle Make : Honda
Gabriel and Javier were great- as is the work. I had a very good experience
7/3/2014
David W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience working with Jesse. Did a fantastic job.
7/1/2014
Roderick L.. VERIFIED CUSTOMER
Vehicle Make : Dodge
I can't think of anything to add to your service because I think you guys do a great job.....R.****
7/1/2014
Vikki K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Glad Tina, Farmers Insurance, suggested we take our car to you. Good work. Nice people.
7/1/2014
Gisela H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My car looks absolutely beautiful!
6/29/2014
Eileen D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you! Again....
6/28/2014
Phuong T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very fast and punctual
6/27/2014