Excellent body work n amazing customer service... Thank you I would highly recommend this company !
2/3/2015
Michael D. VERIFIED CUSTOMER
Vehicle Make : Scion
Gabriel did a great job leading me through the inspection and keeping me informed throughout the repair process. I'd be happy to come back to Jim and Jacks in the future.
Thanks!
2/3/2015
Chris B. VERIFIED CUSTOMER
Vehicle Make : Acura
Gabriel is a real pro.
1/29/2015
Dieema W. VERIFIED CUSTOMER
Vehicle Make : Volvo
I'm completely satisfied with my car, but more importantly I'm truly satisfied with the customer service I received from Jesse Ontiveros. He was truly AMAZING, so amazing that both my hubby and I are still talking about the service we received from him. He was attentive and keep us up to date on the status of our car. We hope to never have another accident, but if we do we are taking our car to Jim & Jack's and asking for Jesse Ontiveros! Thank you for the Best auto repair arrive EVER!!!
1/28/2015
Eileen S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Francisco kept me informed about the progress of my car's repair and also went out of his way to answer my silly questions about reprogramming my radio. The work was excellent. You'd never know it isn't the original bumper - perfect color match. I've used your shop in the past and (heaven forbid) will continue to use Jim and Jacks in the future.
I forgot to ask for a little can of touch up paint. Is it too late to get that?
1/26/2015
Christopher D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Every employee was friendly and helpful. Job completed before estimated completion date. Text msg is a great idea. Will recommend to others.
1/24/2015
Cynthia L. VERIFIED CUSTOMER
Vehicle Make : Audi
Repairs were great. Customer service was lacking.
1/24/2015
Kerri K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone I dealt with was friendly and professional. I would highly recommend your service to others. And I liked that my car was so good smelling and clean when I got it back.
1/24/2015
Zack H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Francisco did a great job. Thank you
1/23/2015
Susan A. VERIFIED CUSTOMER
Vehicle Make : BMW
Did great work. Kept me informed. Good communication.
1/23/2015
Nancy L. VERIFIED CUSTOMER
Vehicle Make : Honda
My expectations we're exceeded - thank you!
1/21/2015
Vanessa R. VERIFIED CUSTOMER
Vehicle Make : Ford
Just very slow - 29 days for my rental - but work looks good no complaints
1/20/2015
Kelly R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything was excellent!
Dally updates on my repairs and it was finished almost a week before the estimated time.
Great job.
1/15/2015
Shobita R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Although the body work looked good, I was disappointed with the customer service. The service advisor did not call me even once to let me know the status of my vehicle. I had to make numerous calls to try and get a status update on my car. No one else was able to assist. Even to schedule a pick up date and time, I personally had to contact the shop. Typically the service advisor should call the owner explaining the repairs needed, the cost and time frame and call for pick up. This did not happen unfortunately.
1/15/2015
Barrie R. VERIFIED CUSTOMER
Vehicle Make : BMW
Very happy with the service! My car looks great.. I'm also happy with Gabriel's customer service and the fact that my car was done before the estimated time.. Definitely will recommend your shop to anyone looking.
1/13/2015
Lee H. VERIFIED CUSTOMER
Vehicle Make : Ford
Gabriel did a great job taking care of
me and keeping me updated
1/10/2015
Karyn F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciate the detail. Gabriel went beyond the standard.
1/10/2015
Paige S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Gaberal was very helpful
1/6/2015
Douglas A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very satisfied with my experience at Jim and Jack's.
My car was finished ahead of schedule, the workmanship
looks great and the detailing was a nice bonus.