Can't believe how well the repair looks! Finished early and kept in touch with me the whole time. I'm very impressed and will tell everyone I know that you are the best! !! Gabriel thanks for being so professional!
5/19/2015
Stacia J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great service, communication and timeliness! Thank you!
5/16/2015
Vickie L. VERIFIED CUSTOMER
Vehicle Make : Ford
This was the first time a vehicle I have owned had been hit, so, I was a "deer caught in the headlights" . I was refered to Jim and Jacks, where Jack reassured me I would be well taken care of...and I was. The staff was so professional and friendly and called me as to the progress of the repair. When the job was finished, it looked like my car had just rolled off of the assembly line! Looking for a trustworthy body shop is like looking for a needle in a haystack, well, I found that golden needle at Jim and Jacks. Oh, and if you need a rental car, there is Enterprise right in the office...so convenient! Okay, I'll stop raving about Jim and Jack's...but, if you need body work, go to Jim and Jacks...you'll be glad you did.
5/12/2015
Jonathan P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jessie went beyond his duties to get what I wanted. Great service.
5/9/2015
Joshua T. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys did a very good job on our bumper repair. It's as if it wasn't hit/badly scratched. Restored to its original condition! Everyone is very nice and helpful and the text updates are great! Repair was done on time! Thank you guys for a job well done!
5/8/2015
Irene F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Notified via text at 2:42 pm on a Friday afternoon that my car was ready for pickup. That was too late for me to be able to pick up my car by closing time at 5pm. The text also stated that I would receive a phone call soon, which I never did. I picked up my car Saturday morning at 11am. There was no adjuster there for me to ask questions. I was curious, did they fix the old bumper or give me a new one? No one to ask! Lastly, I dropped off my car super clean. I got it back covered with water spots! Everywhere! There was also a HUGE grease spot on my newly repaired bumper and another on the side of the car. Not professional at all!!!
5/5/2015
Sal R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding service!!! The text updates are a big plus. Way to leverage existing text technology.
5/1/2015
Kathleen U. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jesse kept me informed thru the entire process and was happy to take the time to answer all my questions. Your front desk staff were also very helpful and friendly.
I also appreciated tge convenience of having the rental cars available on site.
4/30/2015
Michael V. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service!!!
4/30/2015
Kanar M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professional, great service , recommend 100%
4/28/2015
Tokunbo A. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Looks very well done! Great job.
4/26/2015
Elizabeth D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I loved the out come of my truck... i got a text everyday with up dates of my trucks process...which put me at peace knowing my truck was safe and taken care of... to top it all off i got my truck a day early. I will highly recommend Jack and Jills to everyone. Thank you for your great service...
4/25/2015
Anthony F. VERIFIED CUSTOMER
Vehicle Make : BMW
Service was amazing. If i ever need bodywork again, i know who to call
4/24/2015
Tom S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I was extremely pleased with the professionalism, communication and service received while my Cadillace Escalsde EXT was in for repairs, bodywork and paint job. My service Rep, Gabriel, was proactive with progress updates and responded quickly when I had questions. He made me feel my Escalade was in good hands.
My Escalade was returned to me in pristine condition. My thanks to all!!
Tom S
4/23/2015
Gary V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Highly satisfied. Very professional, very friendly staff in the office, the appraisers,and the gentleman that drove me home and when the car was finished picked me up. Thank you to Jim and Jacks.
4/21/2015
Linn B. VERIFIED CUSTOMER
Vehicle Make : Honda
Jesse Ontiveros was very helpful, thoughtful in keeping me updated daily on the progress of
my car repair. Yes I would come back again and all of the staff were helpful and kind.
4/19/2015
Hugo G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service, easy setup for vehicle drop off. Rental same, fast and friendly. Everything explained on the process and told would get car back on Friday. Gabriel was great and a pleasure to talk with. Got a call the next day and car was ready. Car looks great. Thank you
4/16/2015
Gina V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job and the team are professionals
I'm happy for the service and they do excellent job
Thank you