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Real Reviews from VERIFIED CUSTOMERS
Michael B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great service
1/15/2016
Kevin C. VERIFIED CUSTOMER
Vehicle Make : Porsche
On time and great job as promised.
1/15/2016
Nicholas M. VERIFIED CUSTOMER
Vehicle Make : Ford
Looks great. Thanks for giving it a bath. Thank You
1/14/2016
John D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was excellent everything was right on time right on schedule they didn't amazing job will recommend them to all my friends and family
1/14/2016
Barbara P. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks to Jesse and all your employees the whole unhappy event became easy! Nice to have updates along the way! You even finished ahead of the promised date. The staff at Enterprise was great and everything went well. A big "Thank You" to everyone at Jim & Jack's! Barbara P
1/13/2016
Samantha J. VERIFIED CUSTOMER
Vehicle Make : Honda
Very courteous and professional... The staff was very helpful in having Carlos contact me when I needed to speak to him.
1/13/2016
Janice K. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service. Great repair work. Thanks.
1/13/2016
Ian M. VERIFIED CUSTOMER
Vehicle Make : BMW
Poor communication on what was happening with the car. I had to call to get updates
1/12/2016
Eric A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Francisco Gonzalez was beyond helpful and great customer service skills. He explained the process and estimated time and kept me updated on my car. He explained what was done to it and made sure I was fully satisfied with how the job was done. I highly recommend this auto shop. Thanks again!
1/9/2016
Tamika W. VERIFIED CUSTOMER
Vehicle Make : Nissan
GABRIEL WAS THE ABSOLUTE BEST. JIM JACK STAFF ARE ALWAYS PLEASANT
1/9/2016
David W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Carlos was very professional and efficient and kind. He was able to have car ready today when I needed it and I was very grateful Thank you
1/7/2016
Trent O. VERIFIED CUSTOMER
Vehicle Make : Toyota
My driver to get my car today was the nicest man I've met in a very long time. Give him a raise for his professionalism, patience and kindness! He picked me up at 8am in Manhattan beach.
1/6/2016
Cinthia J. VERIFIED CUSTOMER
Vehicle Make : Honda
Very admirable and friendly, efficient service. I highly recommend them.
1/5/2016
Steve T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Based on what we can tell so far, the repair seems to have been complete and well done. The service was friendly and completed when projected.
1/3/2016
Tiffanie T. VERIFIED CUSTOMER
Vehicle Make : Kia
Portion of rear bumper is completely 'orange peeled,' not smooth like it was when I brought it in.
1/1/2016
Kenneth W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Francisco was great but the company in general needs to have a faster turn around. They are extremely slow compared to other collision repair companies. Other companies have you come in and order the part while you take your car home. When the part is in then you leave the car for repair. I suggest you implement this strategy in order to keep up with the competition.
12/31/2015
Modern Tour. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car was ready as promised when I got back
12/31/2015
Marsha C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thorough followups and courtesies
12/31/2015
Rebecca Z. VERIFIED CUSTOMER
Vehicle Make : Acura
Great experience! Thank you.
12/25/2015
Alfredo S. VERIFIED CUSTOMER
Vehicle Make : Honda
Carlos was amazing. He was able to get my car repaired a week earlier, right before Christmas. He was fantastic and was communicating back and forth with me. There was an issue with my deductible and he was able to fix it right away. Thank you so much. My experience was great
12/24/2015