I totally appreciate the work they did on my car.
And, I am very happy with the results.
11/14/2017
Jesse N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service. Everyone was super helpful and upfront.
11/11/2017
Felicia R. VERIFIED CUSTOMER
Vehicle Make : Audi
Car looks good and received as promised. For items they were unsure of they notified me of a possible delay while they tried to resolve the issue. When they resolved the issue, they called back to advise that I would get it as promised. Great job.
11/11/2017
Nico D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was great, I even think you washed my truck but am not certain. I hope I never see/ have damage to my truck again, but if I do I will back to you guys no doubt. Thanks again
11/10/2017
Ray P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Work not completed. Lights not balanced. Have to take it back today.
11/8/2017
Shalyn S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Jonathan Morales is exceptional. He made me feel at ease with my car's repairs and kept me up-to-date with the time the car was in the shop. There was a minor issue with my fender when I arrived for pick up. He was so polite and had the technician fix it in less than 15 minutes. I'm so thankful and would recommend Jim & Jack's to everyone I know!
11/8/2017
Janet K. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Jonathan really went to bat for us with the insurance company. Appreciated everything he did. Thanks
11/7/2017
Janet L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Grateful for Lorena s help with a troublesome insurance company. Also Jonathan Morales assisted in. Moving the work to early completion and also helped to get insurance company to respond.
11/5/2017
Nancy L. VERIFIED CUSTOMER
Vehicle Make : Ford
Speedy service & great status notification.
11/3/2017
Kristen H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Anthony was awesome- It was a nice touch to have the Rent-A-Car place on site
11/3/2017
Rosie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy with your prompt service.
Thank you
11/2/2017
Linda B. VERIFIED CUSTOMER
Vehicle Make : Ford
Jesse listened to my concerns and didn’t let me down. Thank you.
11/2/2017
Trevino J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The young ladies in the main office weren’t the friendliest. They seem to behave like they are unhappy and rushed. Their behavior is offputting and unapproachable however the work performed on my vehicle was on time and well done....
11/1/2017
Antonio A. VERIFIED CUSTOMER
Vehicle Make : Kia
Jim & Jack’s was great, but the Enterprise Rental location in their building was frustrating to deal with. I was told I would receive the receipt via email within 15 minutes because their printer was broken. After 3 hours, I called Enterprise back and waited on hold over an hour over the course of 4 phone calls, because I was hung up on by Enterprise’s phone system, which said I should call back again. And the whole time I was on hold, Enterprise’s **** inaccurate marketing message looped over and over. I finally called their main location inn grand, and a woman emailed me the receipt, although the email address she send it from was odd: The user name is something that looks like a free email account on Gmail, and the domain name (ehi.com) does not match Enterprise’s company’s name, which made me question where it’s being sent from... not very professional. Again, Jim & Jack’s did a great job, though!
10/28/2017
Brandy M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very kind, friendly, helpful staff. A wonderful experience
10/28/2017
Delores W. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very satisfied with the my services I received from Jim & Jacks. Jonathan was great. He always keep me updated. I would recommend u guys to all my friends. Thank you!!
10/28/2017
Tory L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everyone was great! Thanks.
10/27/2017
Julio A. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service
Thank you
10/27/2017
Devorah R. VERIFIED CUSTOMER
Vehicle Make : Audi
Very courteous and responsive. Did a great job. Customer service was great