My car was received 10 days later than the initial date that was established, despite me being informed via the text messages that everything was on schedule. Additionally, I was never called and alerted as to why it was late, I had to be the one to initiate the call and be told about more parts being ordered. Three times I was told the car would be ready on a certain day and then it was delayed, every time I was the one calling. 0 awareness from employees to keep me updated on the status of my vehicle
9/18/2015
Annie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service, got my car three days before the expected day of completion. Outstanding service!!!
9/17/2015
Adam O. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything was done in a timely manner and yall were very nice.
9/9/2015
Judy W. VERIFIED CUSTOMER
Vehicle Make : Nissan
I thought the emails updating me on the progress was a great idea!
9/5/2015
Abby W. VERIFIED CUSTOMER
Vehicle Make : Lexus
I've been super patient and I'm a very kind person. I also own two local businesses. So I don't like to complain. BUT- there is still physical damage to two pieces of trim after you had it for a month. Which made me upset. To make matters worse, when I got in my car to drive away, I noticed it was low on gas. It had ZERO miles until empty. You guys drove it to repair shops and left me with no gas. You could have put 50 cents worth of gas in it so I could make it to the gas station without stressing.
9/5/2015
Caleb V. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I am completely happy with the way my car looks. Thank you!!!
9/4/2015
H C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I've observed the company is professional and the employees seem to take pride in their work. Just an overall unstressful experience. A job well done !
8/29/2015
Robert C. VERIFIED CUSTOMER
Vehicle Make : Volvo
Thanks for cleaning the car out!
8/29/2015
Paul R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything went great very professional and courteous
8/28/2015
Ashley D. VERIFIED CUSTOMER
Vehicle Make : Kia
I appreciated the calls, texts, and the pictures of my vehicle while getting fixed. The staff is really nice and they did a great job fixing my car!
8/21/2015
Todd S. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was really pleased with all the contacts and notifications about the status of my repair. However my car is still having problems.
8/19/2015
Emily C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I appreciate them calling back and apologizing after they called my husband a liar when he tried to tell them that my van arrived there with led tag lights and they weren't in when we picked it up.
8/15/2015
Dori C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Good as new with excellent turn around. I like the texted updates.
8/7/2015
Daunanglique D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job!!! I appreciate all the hard work. Thank you and be blessed!
8/7/2015
James F. VERIFIED CUSTOMER
Vehicle Make : Nissan
The text updates were very much appreciated. It made you feel very connected to the team working on your vehicle as the work was actually getting done. It kept you from guessing when would be a good time to call and check in. Worrying all concerned and taking many away from their jobs. Also, I sure wasn't expecting to have a cleaned vehicle inside and out very much appreciated!
7/31/2015
Robert M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very efficient & got the car repaired in timely manner. They also clean my car inside and out.????
7/31/2015
Beverly T. VERIFIED CUSTOMER
Vehicle Make : Buick
Did a great job in less time than expected.
7/25/2015
Jeremy F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank You!!
7/17/2015
Gerald G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was impressed by your overall approach to customer satisfaction. From the minute a customer walks in to just before they walk out.