Automatic text messages did not help as it gave no information such as parts received or parts ordered or car should be done tomorrow. Work appears to be excellent quality and it was done in a timely manner so overall I am still satisfied, but the texts didn't work.
8/10/2016
Donald G. VERIFIED CUSTOMER
Vehicle Make : Ford
You were well ahead of schedule. Thank you!! Great job!
6/18/2016
Lynn G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Well done, thanks
6/9/2016
Leonard P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My truck was not finished on time and it had a deep scratch on the right rear bed panel which means I'll have to bring back my vehicle to get repaired.
6/7/2016
Mark B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding work and service!
5/19/2016
Jacquline P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Job well done!
4/23/2016
Priscilla E. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was treated with respect and care bi am completely satisfied.
4/23/2016
James D. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks again.
3/3/2016
Jackie M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I'll let you know after I see the work that has been done.
2/26/2016
Karen E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased with the service and customer care and will highly recommend.
2/5/2016
Eric J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very pleased with the service , they kept us informed on the progress of the repair.
2/5/2016
Jeffrey C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Downs did a superb job of repairing my car!
I was extremely impressed also by their daily updates and efforts to finish my car ahead of the USAA estimate. They did beat the estimate by 4 days and I am very satisfied with the work they did. I would certainly recommend them
to others.
12/14/2015
Christopher W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great work and friendly people
11/21/2015
Kelly G. VERIFIED CUSTOMER
Vehicle Make : Audi
Awesome job and staff
11/13/2015
**** C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job and outstanding communication on progress of repair!
10/24/2015
Alexander L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You did a great job fixing my car. Thanks.
9/26/2015
Teresa M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very friendly and professional.
8/27/2015
Daniel H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good job
8/15/2015
Gary W. VERIFIED CUSTOMER
Vehicle Make : Toyota
There was damage done to my vehicle during the repair and was returned to me without it being repaired