I have ALWAYS had excellent service from Downs. They are the only paint and body shop I have used and don't intend to use anyone else!! I always recommend them if asked by anyone. I even had my vehicle towed from Louisiana back to Downs because I know the care and quality I can expect (and get) from them! I am a trully satisfied customer!Lynda. Hawthorne
4/18/2015
Jonathan S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The car seems to be repaired to exactly the same quality as the day I bought it. Having it returned freshly washed and cleaned as well as perfectly repaired was very satisfying and very much appreciated.
4/17/2015
Antonio H. VERIFIED CUSTOMER
Vehicle Make : GMC
Done a good job with the repairs.
4/17/2015
Richardson P. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was sent messages several times that the car would be ready and it was not. When I asked about it on the 3rd delay, I was told more parts needed to be ordered and it happens, I later asked to speak with the manager I was put on hold for a long period of time and got into an argument with the guy. He tells me The guy working on my car is new and missing parts is common and I am suppose to be ok with it. This will be the last time I use or recommend downs to anyone and will pass this on to usaa . You wasted my time and I lost work time.
4/16/2015
Donald H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Best body shop experience ever! The text updates are a great idea and the entire process was professional and flawless in every aspect.
4/10/2015
Melissa E. VERIFIED CUSTOMER
Vehicle Make : Scion
Loved that you guys kept me updated throuout the whole process and I think that the finished product turned out really good! Thanks for your quality work and professionalism!
4/9/2015
Samuel B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Truck looks great! Always a pleasure to deal with Downs!!!!
4/9/2015
Deborah T. VERIFIED CUSTOMER
Vehicle Make : Pontiac
I was amazed at how quickly my repairs were done. I saw no flaws in the paint job. I appreciate the talented individuals who worked on my car !
4/9/2015
William S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding experience. Thanks
4/7/2015
Christopher G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Your whole team is wonderful. We are very happy with our experience :)
4/4/2015
John D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Just thank you for doing a good job on my truck! Greatly appreciated!!
4/2/2015
Ida H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you so much! Great job.
4/2/2015
Ricky &. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank for a great job.
3/27/2015
Daniel A. VERIFIED CUSTOMER
Vehicle Make : Honda
The entire procedure went very smoothly!
Thank you
3/27/2015
Vicki D. VERIFIED CUSTOMER
Vehicle Make : Pontiac
It was nice getting the text message updates. Thank you
3/25/2015
Derrick M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very plz
3/21/2015
Patricia S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The workmanship and repair looks great. The only issue was how long it took.
3/19/2015
Ronald M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and job well done
3/5/2015
Matthew S. VERIFIED CUSTOMER
Vehicle Make : Nissan
The best in customer service and in their work.will always be their customer
3/3/2015
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very attentive to customer, did not exceed or unusually beat stated deadline allowing for reasonable alternative car plans, multiple appropriate and helpful staff contacts and the body work and paint job is phenomenal. I'm falling in love with my car all over again. Thank you all