Really great service !!! Everyone was professional and nice
8/4/2016
Cliff K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
There was work not done that I asked for. Although I really appreciate the apology and understand the circumstance, it still leaves me with repairs that will cause added expense and time.
8/3/2016
Kyle P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Brandon and the front office staff were very friendly and kept me updated throughout the entire process. My jeep was returned cleaner than I left it and the repairs look great. Thanks so much! -Kyle P
8/3/2016
Brandi A. VERIFIED CUSTOMER
Vehicle Make : Honda
The whole entire process was easy and stress free. I was able to drop my car off and pick up my rental car there. I was kept informed about the progress the whole entire time. My car looks wonderful! The staff was very friendly and helpful. I will definitely use them in the future if needed and would recommend them to family and friends.
8/1/2016
Emma M. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was friendly and the time it took for my vehicle to be fixed was less than I expected. The talent y'all have is amazing because my vehicle is beautiful. I'm very happy and I will recommend y'all. Thank you to each and everyone of you for all that you've done!
7/30/2016
Victoria G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent service an communication .i was very happy with overall service!would definitely use them again .
7/30/2016
Macus T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Did a fantastic job fixing a brand new vehicle! Thank you!
7/29/2016
Amanda M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Katie was awesome! Thank you for everything!
7/29/2016
Deborah M. VERIFIED CUSTOMER
Vehicle Make : Honda
Brandon was great. I have a daughter in a wheelchair and he was on the phone right away trying to get a rental van for me so I could get to work. Even though my car was hit on a Sunday afternoon he had no problem serving me at my squuezed in 930 appointment. I was in the rental van and on my way to work within 30 minutes of dropping my car off. Great service
7/28/2016
**** K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very satisfied with the service. I appreciate all
the hard work that went into my car.
Thank you
**** K
7/27/2016
Nancy R. VERIFIED CUSTOMER
Vehicle Make : Honda
Best car repair experience we have ever had! You guys are the best. Top Notch!
7/22/2016
Yulanda F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Just keep up the good work
7/15/2016
Jermel F. VERIFIED CUSTOMER
Vehicle Make : Lincoln
My vehicle has gray leather interior and when I got the truck back it was black smug marks on the door interior, steering wheel, and seats. Additionally, it smells like smoke and my front license plate is missing.
7/15/2016
William H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service
7/13/2016
Mark E. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very professional from start to finish. Smooth and simple process explained by Cooper. Observed quality review and assurance. Lastly, fast service with minimal rental car days! Great job! I highly recommend Down's!
7/9/2016
Karen K. VERIFIED CUSTOMER
Vehicle Make : Kia
Was very happy with the whole Downs Paint & Body team . Will for sure tell everyone in need of repairs or paint job that y'all are the best!!!!
7/7/2016
Michael M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Outstanding service, thank you !
7/6/2016
Faye M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I just got back from Disneyland and the car hasn't been driven since my husband picked it up and the seam where the new part was replaced is bulging out the connectors are not sealed
7/3/2016
Andrew G. VERIFIED CUSTOMER
Vehicle Make : Ford
Cooper does great work for USAA clients. His high standards and attention to detail make him a valuable asset to your business