Car looks amazing, I can't even tell it ever got hit and I loved picking it up all shiny and clean. The text throughout the process were funny and nice to have during the duration my car was in the shop. Overall amazing place.
2/20/2016
Roger L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for making it a smooth experience!!
2/18/2016
Kenneth L. VERIFIED CUSTOMER
Vehicle Make : Dodge
The vehicle was returned in a timely manner and I was kept informed about the status of my vehicle. I would strongly recommend partnering with them in the future.
2/16/2016
Carla H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Looks better than new. Thank You
2/12/2016
Colin S. VERIFIED CUSTOMER
Vehicle Make : Honda
Team kept me up-to-date with the progress of my car. Employees were friendly and made it easy to switch out my rental and my car. Car was done well and the team cleaned up to look almost new. Great job done overall.
2/12/2016
Louis L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Friendly convenient service with geico and enterprise on location. The lady at the front desk was friendly and very helpful.
2/10/2016
Louis D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service manager, Brandon, kept me up to date on repairs. Did a great job up front and at pick up making sure I had everything needed really transferring placard, garage door opener and other stuff between cars. Toured me around the repairs to my car upon pickup. Repair team did a nice job on replacing parts and paint work. Thank you!
2/10/2016
Mario M. VERIFIED CUSTOMER
Vehicle Make : Jeep
The Downs Team did absolutely amazing. My jeep looks better then when I bought it, the work was done well and fast too.They kept me up to date on everything as it was being done. Quality of work was exceptional, the people that work there were nice and knowledgeable. The best part about the entire thing was that they turned a bad experience like the accident into a good experience.thank you for the hard work! I will/ would recommend Downs to anyone.thank you again very much :-)
2/9/2016
Lawrence K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very pleased
2/8/2016
Maria J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Really enjoyed working with Cooper. Great customer service! The repair turned out seamless.
2/6/2016
Jimmy C. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very professional and knowledgeable staff with great personal touch. Thanks Brandon...
2/2/2016
Elizabeth A. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service
2/2/2016
Megan P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repairs was excellent, and the service of the employees was very nice. And downs keep updated about the repairs. I will definitely bring my vehicle back to downs if I have anymore collisions. Which I hope I don't ! I would definitely refer to anyone else . Thank u
1/30/2016
David M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The customer service was excellent.
1/21/2016
Steven E. VERIFIED CUSTOMER
Vehicle Make : Mazda
Body work was okay. Paint job looks absolutely amazing. I'm upset about is the clean up after the Job was Done.There's over spray all over it still. all over the glass all over the molding all inside the door jamb where Paint was not needed.I would think as a Geico Express Body Shop there would Be a little bit more pride in the cleanup.
1/16/2016
Austin G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
N/A
1/16/2016
Angela C. VERIFIED CUSTOMER
Vehicle Make : Ford
the staff was extremely friendly, i loved the updates with regards to the work progress, they did an excellent job on the repairs!
THANK YOU!!
1/16/2016
Pamela J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Company employees are courteous, conscientious, qualified & genuinely friendly. Customers come first and foremost. Thanks...great job!!
1/16/2016
Adam J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Terrible alignment of front end on my mercedes. This car is not a mix and match. I will bring back monday. Cant believe you said my car was done. Loose headlight boxes and hood. Wtf?
It was not involved in an imact collision. Merely backed up into so frame was not bent. Looking at how poorly the fit is, you would think so. I should bring to mercedes dealer and have you pay difference, which would be way more tgan the 5200 you charged geico
1/16/2016
Stacy C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you to everyone that helped we with my vehicle. Thank you Mr. Downs for the deductible cut and rental payment. Cooper for your excellent communication and keeping me in the loop of the progress of my repairs. The all the staff and work that was done on my pilot! The vehicle looks so good and I appreciate all that you did!!