Very good experience. Texting was good way to communicate.
4/16/2016
Rebecca C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They did a great job and were very efficient.
4/16/2016
Cynthia E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Work that was done looked great, there is other work that needs to be done eventually, and I would like for Down's to do the job. I will most defently refer y'all to others.
4/14/2016
Danielle H. VERIFIED CUSTOMER
Vehicle Make : Ford
Very nice customer service. Everyone seems happy to be at work. Brandon was very helpful and answered all my questions for me. They went above and beyond. I will be spreading the word about how great you guys are, my car looks good as new !
4/12/2016
Michael S. VERIFIED CUSTOMER
Vehicle Make : GMC
Well my ac is blowing hot on one side and cold on another and my back up park assist is not working ill be going back tomorrow if they are open on saturday
4/2/2016
John W. VERIFIED CUSTOMER
Vehicle Make : Nissan
An incorrect part was installed. However, I've been assured that this will be taken care of. Other than that, I'm very satisfied.
4/1/2016
George M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All were kind and efficient. I needed to be taken back to work after dropping my Camaro off. They helped me with that then kept me updated with texts. I was treated well and that makes a not so great incident seem a lot better. Thanks to the Gieco adjuster and to Downs. I would recommend both companies to all friends family and co workers. So on a scale of **** to 10 I give them a10!
3/26/2016
Marie C. VERIFIED CUSTOMER
Vehicle Make : Ford
All I can say is that they made my car better and I greatly appreciate it and they were also very nice and kind I would just like to say thank you to each and every one of them
3/25/2016
Sang N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good job
3/19/2016
Tonya W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Downs with speedy with the repairs to my car And I was highly satisfied with the way my car looks. It is gorgeous. Thank you for a good job!
3/17/2016
Barbara P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did a great job on my tahoe and it was good that they kept me up to date about the progress of it
3/15/2016
Barton F. VERIFIED CUSTOMER
Vehicle Make : Ford
It was very nice to be able to experience such a well organized place like Downs. The personnel there are extremely helpful and very professional from the nice ladies behind the counter to the service department. The quality of work that was done on my truck was amazing. They kept me up to date with everything going on and actually finished before the deadline first discussed. It was also great having Gieco there making everything under one roof so much easier. Special thanks to BrandonR Richbourg the estimator and Rusty Owen the Geico rep. Thanks to all at Downs. Sincerly Bart Fryer
3/12/2016
**** W. VERIFIED CUSTOMER
Vehicle Make : Ford
I've used Downs to do repairs on my vehicles over the past 30 years and have been very satisfied. Keep up the great work!
3/11/2016
Angela Q. VERIFIED CUSTOMER
Vehicle Make : Kia
Brandon was very quick and thorough while checking my car in and Kathy was very nice and courteous when I picked my car up.
3/4/2016
James M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We really enjoyed Cooper. He was awesome. Everything he said happened and we appreciate that.
3/3/2016
Renee D. VERIFIED CUSTOMER
Vehicle Make : Scion
Best car repair we've ever experienced. Thank you so much.
2/27/2016
Sunny M. VERIFIED CUSTOMER
Vehicle Make : Jeep
The entire Downs team was exceptional! When I arrived they were ready for me, with rental car, and kept me updated every step of the way.
They were 2 days early getting my car back, and the repair work is flawless, like it never happened. I have used Downs for everything over past 20 years and they have always done exceptional work!