The staff were competent and professional. Enjoyed the text updates and how well organized everything was. The close proximity of Enterprise car rental was optimal. Took longer than expected to complete my car, due to ordering a part but overall, a great job.
10/13/2015
Christopher S. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys even vacuumed out my car and tried to clean the stains in my passenger seat! Above and beyond the call of duty! Thank you!
10/9/2015
Glenn F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Heather was very professional & kept me up to date on the status of repair. The person who helped me when I dropped off my car was also knowledgeable about what parts might be required. I als had a very pleasant person help me when I picked up my car Saturday morning.
10/4/2015
Francis S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Cascades provided professional courteous services from start to finish. The repairs make the vehicle look like new. The process was absolutely painless and I will highly recommend your professional operation.
10/3/2015
Kenneth W. VERIFIED CUSTOMER
Vehicle Make : Toyota
It appears that all work was completed to a high level
10/2/2015
James M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job, easy to work with.
10/1/2015
Robert H. VERIFIED CUSTOMER
Vehicle Make : Subaru
The initial appraisal was not adequate . Your brief look did not uncover the hidden damage. As a result, the one day repair turned into four. I am happy that you did fix all of the damage and did negotiate with the insurance co when more damage was found.
Just little more time with the Initial appraisal would have prevented the problem.
9/30/2015
Randy V. VERIFIED CUSTOMER
Vehicle Make : Toyota
After the repair my wife asked the mechanics if she can get any help to leave the car for a few hours, the answer was no. The person did not have any customer service ability. She had to walk back through a busy and broken glass strewn road from a parking lot down the road because no one offered to help her leave the car anywhere or assist with a location near by.
9/27/2015
Elizabeth D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Panel plug for toe eye missed, spare tire compartment not clean up of over spray and sanding debris, lower rocker panel cover still marked in yellow grease pencil "VW/RT" and otherwise not cleaned up, tape goo left on roof from masking, & mastic goop left on steering wheel. I have cleaned everything up and Bobby will have the missing panel back to me on Monday or Tuesday.
9/27/2015
Joseph G. VERIFIED CUSTOMER
Vehicle Make : Porsche
Cascades auto body did a wonderful job with my repair! The car looks like new, and they kept me informed at every step along the way. The staff was very knowledgable, courteous, and responsive to my needs. I appreciate their attention to detail during this job. It really put my mind at ease!
9/24/2015
Stefen R. VERIFIED CUSTOMER
Vehicle Make : Land Rover
You guys did a fantastic job. I was very happy with the level of service and will recommend you to anyone I know. Special thanks to Heather and Geo.
9/17/2015
Paul J. VERIFIED CUSTOMER
Vehicle Make : Nissan
The Staff was excellent! Excellent service overall! If I ever need a repair I definitely use your service again!
9/14/2015
Meloney J. VERIFIED CUSTOMER
Vehicle Make : Dodge
There were a few items outside of the claim work that I asked to be addressed at my expense and only one of the items was taken care of and that was the hood I asked that some scratches be buffed out if possible as well as the driver door jam be touched up and sadly that did not happen. The repairs that were done came out beautiful
9/11/2015
John S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very Professional and Nice!
9/11/2015
Gruschenka C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Good work. Excellent price and good customer service
9/2/2015
Madana G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good service
8/30/2015
Andrew L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for doing an awesome job and finishing six days of schedule! I'll definitely be recommending you all to people I know if they need a body shop.
8/28/2015
Carol K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fast, efficient, friendly service! My car looks great after repairs! Thank you Cascade!
8/19/2015
Sandra P. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a beautiful job and we're kind enough to paint my whole bumper instead of just the damaged piece! My car looked new and it's 9 years old. I will definitely tell everyone to go to Cascades Auto Body if they ever have a need.
8/18/2015
Michael V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My truck looks great, better than the day I bought it! Thanks