Repair times were not report correctly kept pushing the pick up times. Understand big business but update customers on a good timeliness for repairs don't string them along.
5/8/2020
Clarisse B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I apricate everything
5/8/2020
Kristin S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Sorry for my delayed reply.....I’m an RN and have just been super busy as you can imagine. I was very pleased with all of the work done on my car. Additionally, I was impressed with the staff, mechanics, owners and everyone else I interacted with who helped get my car back in working condition. I will highly recommend you to all I know in need of your services.
4/29/2020
Renny O. VERIFIED CUSTOMER
Vehicle Make : Ford
They have always done a great job
4/28/2020
Kenneth W. VERIFIED CUSTOMER
Vehicle Make : Ford
Many thanks for doing a bang-up job!
4/18/2020
Cory C. VERIFIED CUSTOMER
Vehicle Make : Ford
Very satisfied with my experience at Cascades! All employees were helpful and accommodating. They kept me updated on the status of my car’s repair and made the process super easy for me! Will definitely recommend to family and friends! Thank you, Cascades!
4/17/2020
Jerry W. VERIFIED CUSTOMER
Vehicle Make : Ford
Took too long and damage was hidden from me. Lack of communication as to the status of my repairs.
4/4/2020
Dave K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you!
4/3/2020
Kevin T. VERIFIED CUSTOMER
Vehicle Make : Jeep
Professional as always! This is why I bring my car to them.
12/22/2018
Steven C. VERIFIED CUSTOMER
Vehicle Make : Honda
I would like more frequent communication on the status of my repair. I received an email that was incorrect as to when my car would be ready.
9/22/2018
Eddie L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good work, but it took longer than I thought it would based on previous experience.
9/20/2018
Justin F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service, kept me up to date on progress. Appreciated the fact that everything was at the facility, rental car etc... Will be recommending Cascades Auto Body to others.
9/9/2018
Justin S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great service, great communication. I'm very impressed.
8/29/2018
Cesar C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everything's seems to be perfect. I have been with my car for only a few hours, so far so good.
8/28/2018
Deborah R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was surprised how quickly the repairs were completed and was happy to see that you had washed and vacuumed my car. Everyone I worked with was helpful and friendly.
8/27/2018
Jeanie K. VERIFIED CUSTOMER
Vehicle Make : Audi
Reliable
8/17/2018
Julie C. VERIFIED CUSTOMER
Vehicle Make : Mercury
Your estimator and office staff were efficient and personable. I started the process disappointed and they turned it around
7/23/2018
Robert W. VERIFIED CUSTOMER
Vehicle Make : Volvo
Black marks on driver’s seat
7/21/2018
Denis H. VERIFIED CUSTOMER
Vehicle Make : Dodge
I had to contact Cascades Auto body to get my up date, then to find out it was ready. I should have know when it was going to be repaired, before finding out it was finished.