When I got the car back, I noticed an odd warning tone when I opened the driver's door without the key. Ariceli Keene offered to have a tech look at it. My wife brought it back, and Ariceli said that it was normal. All Hyundais did that. She didn't have a tech look at it and rudely said we should complain to Hyundai. I have had the car 5 years and it never made the sound. I went over the entire car myself and found that your staff had opened the sunroof and didn't close it completely even though it looked closed. I did not appreciate the rudeness and false statement.
1/15/2021
Kathleen M. VERIFIED CUSTOMER
Vehicle Make : Buick
Fast, friendly and explained everything that would be done. Gave updates and was done in a timely manner.
1/2/2021
Shirley C. VERIFIED CUSTOMER
Vehicle Make : Toyota
In the back inside where the jack, etc, the overs on each side were not snapped in place.. I haven't been outside to do it. Getting over on Jan. 4 the stay at home for 14 days--Mr Chamberlin tested positive for covid. Your work was great.
12/31/2020
Dawn O. VERIFIED CUSTOMER
Vehicle Make : Ford
I placed all of my comments on Yelp
12/18/2020
Rosalina G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Satisfied with work well done
12/17/2020
Lillian D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was friendly and helpful. Appreciate the good communication.
11/13/2020
Rachel M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went great- better than I expected!
11/8/2020
Annie V. VERIFIED CUSTOMER
Vehicle Make : Buick
very one was most helpful
10/28/2020
Franklin R. VERIFIED CUSTOMER
Vehicle Make : Scion
John did a great job
10/14/2020
Debbie K. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice friendly staff. I wish I could remember names, however the young lady who helped me went the extra mile. She worked very hard with my insurance, Geico to get my car back to me as promised, with no extra out of pocket expenses. #Jim Marsh, #Geico, #Vegas Strong. Mrs. Keemp-Amis,
10/9/2020
Marian R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Completely satisfied EVENTUALLY, although we had to bring it back after first "completion" due to shoddy re-assembly work, with numerous metal fasteners left off, with the front valance thereby hanging down loosely, and the inner wheel mudguard not attached to the car.
10/8/2020
Samantha W. VERIFIED CUSTOMER
Vehicle Make : Ford
Despite one minor issue, the car runs very well! Aryceli is always the best to work with!
10/8/2020
Cynthia G. VERIFIED CUSTOMER
Vehicle Make : Honda
Just that Jim Marsh Team are amazing!!!
10/1/2020
Raul G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Araceli did a great job
9/25/2020
Marc S. VERIFIED CUSTOMER
Vehicle Make : GMC
Nice job communication was great
9/24/2020
Dorrit I. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for great customer service!
9/19/2020
Juan M. VERIFIED CUSTOMER
Vehicle Make : Kia
I have a very good impression that from the girl who welcomes to the adjuster and the team at you body shop from **** to 10 I give you 10 thank you for your time and support Juan M
9/18/2020
Robert G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Your team was wonderful. From service to completion of work. Top notch. Thanks. Arecelli King kept me informed throughout the entire process . Made sure we had our rental all rbe way to completion.