Car was more broken when it came back. Plus nothing was fixed properly. You all should be put out of business for the garbage work you all do
4/17/2021
Laura W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Professionally repaired. Kept us informed of the status for each step during the repair.
4/17/2021
Arlene L. VERIFIED CUSTOMER
Vehicle Make : GMC
I appreciated how you cleaned the inside and outside of my truck when you were finished.
I was rear ended in Ca. about 3 yrs ago and the body shop left the trash from the parts (plastic wrapping, boxes) in the bed of my truck!
4/6/2021
Shawn S. VERIFIED CUSTOMER
Vehicle Make : Ram
Paint looks like a kid did it but whatever I get that no one really gives a **** any more just PAY ME.
4/4/2021
Raul T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Araceli was very professional and informative during the whole process. She kept me updated on the progress, which was helpful in coordinating my schedule. My 4runner looks amazing, like it never got clipped. thank you Jim Marsh
4/2/2021
Bracy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
All staff members treated my wife and I very courteously and it was evident they were all very knowledgable of their work assignments.
Thanks for your courteous, professional service.
3/28/2021
Mavis T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
A job so well done l have to let others know about it you guys are friendly and efficient
3/25/2021
Boonchai Y. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good customer service
3/24/2021
Donal M. VERIFIED CUSTOMER
Vehicle Make : Toyota
As always Top Notch service..Ty
3/11/2021
Paul F. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you so much you did a great job.
3/10/2021
Devonte N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Been having trouble with dash screen since the repair
3/7/2021
Michelle C. VERIFIED CUSTOMER
Vehicle Make : Acura
Service was fast, knowledgeable and top notch work. Thank you!
3/6/2021
Kimberly R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Please tell you team thank you for their professionalism and attention to customer satisfaction. Thanks again for all that you guys have done.
3/1/2021
Sarah S. VERIFIED CUSTOMER
Vehicle Make : Kia
Very customer friendly attitude regarding needs and concerns...
2/18/2021
Carolyn O. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job...great service..
2/16/2021
Robyn S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone was super professional and extremely caring and nice
2/16/2021
Christopher C. VERIFIED CUSTOMER
Vehicle Make : Audi
I've said it before and I will say it again ... Araceli is a GEM!! She is extremely communicative, pleasant and responsive. I could not have asked for a better customer service experience.
If there is one negative ... it would have to be with the QA process. I understand that nothing is perfect but the name QA implies that a checklist was followed before my car was returned to me. Unfortunately, my windshield wipers were not operational on the day I picked up my car. Araceli got a tech to fix, what turned out to be loose screws, but I didn't appreciate his response that "no one had touched" and therefore didn't know why they would be loose. Also, a day or so later, I learned that the fender emblems were stowed in my compartment and not placed back on the vehicle. Lastly, my AC was not working properly (it had not been charged??) when I picked it up but I didn't learn of it until days later when I tried to use it. All were minor inconveniences and were handled as soon as I spoke with Araceli, but again, I believe they should have been caught in the QA process.
2/9/2021
Ashley H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Staff was super nice! When I got my car back it was perfect. They did an outstanding job! And they were very fast.
2/5/2021
Brian S. VERIFIED CUSTOMER
Vehicle Make : Honda
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2/3/2021
Michael A. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car still makes a rattling noise when I am driving on the freeway. The noise was non existent prior to the accident.