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Real Reviews from VERIFIED CUSTOMERS
Nancy A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job.
12/14/2018
Joseph W. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
AWESOME SERVICE, AWESOME WORK, you guys are the BEST!!!!
12/1/2018
Tina C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very professional and polite. Great customer service.
12/1/2018
Gary L. VERIFIED CUSTOMER
Vehicle Make : Honda
Simply the very best. Aricelli and the whole team. The best.
11/30/2018
James C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great team, always courteous and professional
11/28/2018
Dennis H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everybody involved was too notch, including the people from Enterprise. Special mention to Araceli Kenne, who made the whole experience hassle free. Would consider Jim Marsh in the future
11/21/2018
Samantha W. VERIFIED CUSTOMER
Vehicle Make : Ford
It's my 5th time using Jim Marsh, and 4th with this vehicle. Araceli handled my car the last 3x and is easy to talk with, deal with, and is on top of managing the repairs each time.
11/15/2018
Lisa F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you so much for a fantastic job on my Toyota Camry!!! Everyone was very kind and helpful. Thanks to John for all the updates and having my car done sooner than anticipated. Thanks to Dahlia and Bonnie for all there help.
11/1/2018
Enrique P. VERIFIED CUSTOMER
Vehicle Make : Kia
Job well done
10/24/2018
Keni-lyn W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The wash crew did a crappy job. The rest of the work was excellent.
10/11/2018
William S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The repairs are beautiful. The items stolen from the car while it’s there are a bummer.
9/30/2018
Elvina M. VERIFIED CUSTOMER
Vehicle Make : Scion
Nothing much.. Araceli made me feel at ease & she was very professional & everything went smoothly! Thank you Araceli & the receptionist up front who's very very nice!!
9/29/2018
Althea A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I appreciated the updates especially when they were notifying me about the backorder of a fuse box.
9/29/2018
Kelly H. VERIFIED CUSTOMER
Vehicle Make : Jeep
I like the text updates. My estimator, Araceli, was very professional and helpful. Unfortunately, my license plate frame I've had for years broke during the bumper install. I saw this when I got home from picking up my Jeep. Thank you for offering to replace it.
9/22/2018
Cristine L. VERIFIED CUSTOMER
Vehicle Make : Land Rover
I really appreciated the updates because it took a very long time - 5 weeks for my vehicle to be repaired. The body shop agreed to pay for my rental car if I hit a limit from my insurance.
9/15/2018
Tammy S. VERIFIED CUSTOMER
Vehicle Make : Ford
Simple and easy.
9/13/2018
Daniel C. VERIFIED CUSTOMER
Vehicle Make : Ford
Araceli was absolutely awesome to deal with and the **** did an excellent job!!
9/12/2018
Eva W. VERIFIED CUSTOMER
Vehicle Make : Buick
I was very impressed with the “customer service” and professionalism of each person that assisted me during my experience, from the receptionist to the collision examiner. Araceli Keene, Wendy Tomlinson and the young lady at the Enterprise car rental who suggested the Ford Explorer (which I loved), were instrumental in making me comfortable. The body shop did an amazing job of repairing my vehicle and I received daily text messages about the work and progress of the repairs.
8/31/2018
Sonia A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Estoy muy contenta con el servicio recibido el carro quedó muy bien Gracias
8/31/2018
Alan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Araceli was very communicative about the work progress on my truck. I appreciated that. The projected completion date was extended 3 times; that was a bit frustrating. And expensive, with a car rental. But the finished product appears to be top notch. And the fact that my truck was derailed was very much appreciated.
8/29/2018