I have confidence in IFM from the woman at the front desk to the repairs all the way through the person delivering my car. Everyone does an excellent job and is friendly and pleasant to deal with in an otherwise annoying situation. Unfortunately this was not our first visit to IFM but each time the service and work was excellent. I hope I can simply refer you guys and not have to visit soon!
12/25/2012
Margaret T. VERIFIED CUSTOMER
Vehicle Make : Toyota
EVERYONE I WAS IN CONTACT WITH WAS ALWAYS VERY KIND AND PATIENT. yOUR PERSONAL DEMEANOR WAS A GODSEND IN THOSE MOMENTS OF STRESS. THANKS JILL, DAVE AND ROBERT. HAVE A VERY MERRY CHRISTMAS AND A HAPPY NEW YEAR
REGARDS FROM PEGGY TIMMES
12/23/2012
Daryl P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Estimated completion date was January 9. Actual completion date was December 20.
12/22/2012
Stephanie E. VERIFIED CUSTOMER
Vehicle Make : Ford
First class assistance in every way. Very high quality work
12/21/2012
Hallie G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The staff was helpful and friendly. Although I never heard back from the Rental Cart company - will have to follow up with them that they got the car back ;-)
12/20/2012
Joe R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
good communication and nice job on the car
12/20/2012
Rosale V. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Keep doing what u do so well. I will recommend
your shop. When u r busy it is hard to find
parking. Perhaps a valet service for a few hours.
12/13/2012
Qunintin L. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone is really nice here and car was ready when promised. Thank you!
12/12/2012
**** K. VERIFIED CUSTOMER
Vehicle Make : Honda
Still a small dent visible in roof rail which really surprised me. Rep said he'd touch up scratches which wasn't done as promised. Visible mark still in windshield. Our agreement was if the mark could not be buffed out we'd have a chat and consider replacing windshield. I was never called and the windshield still has a visible mark. You asked. Not a great job. I left my BMW 328 there for work. I hope do better next time. **** K
12/9/2012
Mark D. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you so Much !!!
Car was ready 5 days early.
Perfect Job
12/8/2012
Judy J. VERIFIED CUSTOMER
Vehicle Make : Acura
Staff was professional and courteous. I appreciate the customer service. Also the fact that someone walked me to my car to take a look at it....though it was raining...I think the job was done well...and I was also told (and in writing), that the service/work is guaranteed as long as I have the car.. Thank you.
Regards,
Judy
12/8/2012
Gregg N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Unfortunately this is not the first time our family has had to use your services. The good thing is that IFM always does a great job with the repairs and the staff does a great job with customer relations.
12/6/2012
Stanley L. VERIFIED CUSTOMER
Vehicle Make : Nissan
****. There was confusion between Danny and Samantha regarding extra tire order.
2. Car interior still smells of paint.
12/5/2012
Diana M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
everything and everyone was well coordinated, helpful and professional.
12/4/2012
Dean A. VERIFIED CUSTOMER
Vehicle Make : GMC
Work completed earlier than expected, rent a car services on site, work was excellent. Made the process painless!!
12/1/2012
Judy R. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank u! All dealings w everyone at ur shop
were efficient & friendly.
11/30/2012
William R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
GREAT JOB ALL AROUND
11/29/2012
Irene J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was very nice. The women at the front desk was very pleasant
11/20/2012
Paul D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was kept well informed on every step in the process of repairing my mothers vehicle and I thank you for a job well done.
Paul D