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Real Reviews from VERIFIED CUSTOMERS
Rizwan L. VERIFIED CUSTOMER
Vehicle Make : GMC
Very professional staff that made the whole process painless, from drop off and rental car arrangements to lock out and pick up post repairs. Thanks for the great service and workmanship.
7/10/2013
Mark B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great communication. Nice staff. Painless transaction.
7/9/2013
Tina P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Adorable texts as updates... Very hospitable, friendly, helpful!!! Awesome experience!!!
7/9/2013
Johnathan R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent in all respects, the best I've experienced in car repair.
7/8/2013
Melvin M. VERIFIED CUSTOMER
Vehicle Make : Ford
I am happy with the body and the way the staff treated me until my wife and I were stuck in a store parking lot with a dead battery.we have triple a so after half an hour we were going again.the next day I stopped in and explained what happened,i was called by bob and after a week I still haven't been given a reason why someone did something to drain the battery I am not happy with this reasonable request,i need to know what happened to my can Melvin M
7/4/2013
Ilene S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I used IFM Collision because it was so convenient. Geico amd Enterprise were on site so it made it very easy. The car came out great so if I had another issue Id use IFm again..Thanks for all the updates! Ilene S
7/4/2013
Sally A. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Your people were more than courteous, they were helpful and informative. Every was wonderful, and I appreciate the.
7/4/2013
Marilena L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair took longer than expected, but I was kept fully informed during the process.
7/3/2013
Samuel E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks
7/3/2013
Stanley K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You have repaired my cars in the past. As ever your work is excellent and I appreciate the high standards of your shop. Thanks, Stanley K
7/3/2013
Saudia G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was satisfactory, however, because I had to leave the car for an extra week for missed damages to the car was an incovenience.
7/1/2013
Barbara M. VERIFIED CUSTOMER
Vehicle Make : Honda
Very friendly and prompt service
7/1/2013
Christopher J. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
The IFM team made sure our repairs were completed in as timely a manner as possible and more importantly made sure the quality of the work done was excellent. Jill was great about keeping us up to date throughout the repair process.
6/27/2013
James M. VERIFIED CUSTOMER
Vehicle Make : Jeep
I appreciated the friendly greeting and obvious stress your company has on customer service. Also the repairs look excellent to my untrained eye. Thank you, Jim Mills
6/23/2013
Nick L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very professional and grest follow through. Thank you.
6/22/2013
Carmen V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes they are very professional. They handle my insurance claim in a timely manner. IMF kept me upto date on a daily bases regarding the status of my vehicle and ver friendly while performing my work. I was very satisfied and will definitely recommend others to go there.
6/20/2013
Shaji J. VERIFIED CUSTOMER
Vehicle Make : Lexus
great service
6/20/2013
Luz B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy with the smooth transaction. Rental was waiting for me and when I picked up my car it was given to me within five minuted
6/19/2013
D A. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire IMF team was top of the line from the day I dropped the car off to the day I picked it up. Thank you. Don Aleksandravicius
6/17/2013
Patricia I. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Car was dirty at pick up day: dashboard full of dust, hand prints on most windows, tape marks on several places. Also door that was fixed doesn't close correctly and it makes noise when opened. Hopefully it resolves as advised but if not that's another trip I have to make from my full time schedule. Floor Mat on the rear seat is filthy. Overall not satisfied which is a shame because the staff was very nice nice. Specially the front girl and michael from geico. Also notification of my car being done on friday should have gone out on friday morning not friday evening specially when I called friday noon time to confirm pick up date of 6/18 and they said yes. Dissapointing. I wouldn't go there again. I'm also considering taking my car to mercedez benz dealer to have a professional look at the door to make sure it was done correctly because it doesn't close right and doesn't open right either.
6/15/2013