All the process was handled with very professional and timely manner. I was advised on the updates everyday. Thank you all and keep up the great work.
10/4/2013
Catherine C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything was too notch until I picked up my vehicle to discover that the bumper that was replaced was ill fitting. I then discovered that the replacement bumper was kit a genuine Lexus bumper but some "knock off". I had made a point if insisting that if I used geico's recommended repair shop, that the repair must be up to Lexus standards, since this is a leased vehicle and must be returned in perfect condition. I was assured that this would be so, only to discover that an inferior bumper was used on my car. I waiting to hear confirmation that this will be resolved by replacing my bumper with the real item
10/3/2013
Ginghi C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The whole team over at IFM is awesome! Dave was extremely warm and courteous and did an excellent job on my car. Thanks again for keeping me so informed throughout the process and an overall great experience!
9/27/2013
Phillip D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good Job, thx
9/27/2013
Margaret S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was just totally impressed with the professionalism of everyone I dealt with at IFM. Hopefully There will be no more accidents, but if there is, I will be back at IFM. Thanks for a job well done.
9/27/2013
Mary M. VERIFIED CUSTOMER
Vehicle Make : Subaru
I really appreciated your keeping me informed of what was going on every day. Good work, and fast, too. Jane McKean
9/22/2013
John K. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very attentive communication, fast courteous service, and great work
9/21/2013
Luisa B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was really impressed with the constant communication from the team on how the job was going and the ease of the overall experience. I shall definitely recommend, thank-you!
9/21/2013
Laura M. VERIFIED CUSTOMER
Vehicle Make : Volvo
We couldn't be happier with our enter experience with IFM. We will continue to use them exclusively for all of our body shop needs, which we hope are none!
We are grateful for their level of professionalism and for their extensive communication.
9/19/2013
James L. VERIFIED CUSTOMER
Vehicle Make : Lincoln
It was a great experience the truck repair was better than I expected. I appreciate the time taken to show me the shop.
Thanks Jim Lash
9/19/2013
Laurie B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The folks at Geico, Enterprise and IFM Collision provided me with a seamless experience. IFM's administrative personnel were competent and courteous and the body work was flawless.
9/15/2013
Li H. VERIFIED CUSTOMER
Vehicle Make : Toyota
We are happy to see our car fixed and during repair we were constantly updated regarding the status. Jill and Michael were always friendly and knowledgeable to answer our questions, therefore we were comfortable to wait our car repaired. Overall experience was excellent. Please keep up the good work.
9/7/2013
Evin O. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for the fast service. Great job.
9/5/2013
Patricia R. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Very satisfied.
9/5/2013
William R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
DOING GREAT WORK AS USUAL
BILL REILLY
8/31/2013
Gina M. VERIFIED CUSTOMER
Vehicle Make : Acura
I liked that you were in touch with me throughout the process and the work was excellent the repairs are so good
8/30/2013
Bradley P. VERIFIED CUSTOMER
Vehicle Make : Buick
A professional job all around. I originally brought my car in for unrelated repairs. Those repairs came out great as well, but when I picked up the car, I noticed a ding that was not there before. I appreciated that you guys immediately agreed to repair that without any haggling or questioning. I will certainly be back for any future repairs and recommend you guys to family and friends. Thanks.
Bradley P
8/29/2013
Gina G. VERIFIED CUSTOMER
Vehicle Make : Honda
I only dealt with Jill and David. Both were professional, courteous, informative and personable. David was also very patient as I asked him numerous questions. Job well done by all. And of course my car looks beautiful and was ready earlier than expected. Thank you.
8/24/2013
Chris M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very nice work. Kept me informed along the way as well.
8/23/2013
Ahmet O. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
After we picked up the car we found stains in the back seat as if someone drank juice and dripped all around. We will bring the car and ask you to clean it. Not accetable