Good job. Very polite customer service reps. Thanks for the wash
12/3/2013
Diane S. VERIFIED CUSTOMER
Vehicle Make : Subaru
All members of your staff with whom I dealt, Michael, Dave , Jill were lovely. I was kept informed as to the progress of the work on my car. And the work was completed in a timely fashion.
11/28/2013
Christina S. VERIFIED CUSTOMER
Vehicle Make : Pontiac
They did a 2-day job in one day. It was very convenient! This was the 3rd time my family has been here! They are great, I highly recommend IFM!
11/28/2013
Robert B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Small repair job but handled very professionally. Took a little longer than you originally told me but you kept me up-to-date all along the way. Very satisfied with end result. Also speaks well of Geico to create such a well organized team.
11/28/2013
Claudio T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great!
11/27/2013
Richard B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Several "required" forms were not completed, including one that listed the names and signatures of employees who were supposed to perform final inspections of the repair.
11/27/2013
John L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone did a great job, with me as the customer. Everyone was helpful, courteous and very professional. One point that really stood out, in addition, to the prior comments was the running communication regarding the cars progress - it absolutely gave me more confidence because I knew, by your actions, not just with your "words" that you had the situation under control and I was in good hands - thanks again, I would recommend you to any of my friends.
11/23/2013
Milton K. VERIFIED CUSTOMER
Vehicle Make : BMW
Over ten years ago, my wife brought her car to your center, and she was extreamly happy with the results. Gegrfically there are other reputable body shops around, but my wife insisted on having this particular work done at your center. She was right! We are extreamly happy with your team, and the job that they have done. Bravo!
11/20/2013
Lyl U. VERIFIED CUSTOMER
Vehicle Make : Subaru
I liked receiving email and text messages with updates.
11/17/2013
Gerald R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Dave Dellentash provided outstanding service in both providing the estimate and explaining the repairs after they were completed.
11/14/2013
John C. VERIFIED CUSTOMER
Vehicle Make : Honda
Very prompt service...very convenient for car rental. Very satisfied. People were all easy to deal with, professional and skilled!
11/14/2013
Elaine M. VERIFIED CUSTOMER
Vehicle Make : Lexus
The whole process was very easy, and the work looks great.
11/13/2013
Meredith A. VERIFIED CUSTOMER
Vehicle Make : Honda
Polite, courteous and efficient.
11/13/2013
Donald S. VERIFIED CUSTOMER
Vehicle Make : Honda
IFM completed work on my both of my cars....Yes, I backed one into another! They finished the work earlier than promised and consistently updated us on the cars progress. We are very happy with the work that was done.
11/12/2013
Julie Z. VERIFIED CUSTOMER
Vehicle Make : Jeep
I had another car of mine repaired at IFM in the past. When this accident happened I asked to be towed to IFM for my repair. I am very impressed with repairs and great communication.
11/12/2013
Linda C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Wonderful customer service and communication throughout the process....thank you...for your great service.
11/12/2013
John S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional, courteous service. The people at IFM kept me updated throughout the entire process and finished ahead of schedule. The work on the car is unparalleled. I will definitely use/refer them in the future.
John S