Everyone was friendly, professional, and helpful. Every aspect of my experience was easy and positive, right down to the surprise of having a complimentary interior cleaning! (I still feel badly about having brought in such a sandy, dirty mom car, I had no idea you guys would be cleaning it!!) many thanks to the whole team for their help and kindness.
6/20/2014
Celeste M. VERIFIED CUSTOMER
Vehicle Make : Buick
The body work completed on my car was great as was the customer service. Special thanks to Jill in the office for finally getting documentation corrected. I plan to return in the near future for some work to be done. All the Best Celeste
6/20/2014
William T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Always great work and great service at IFM. Only comment and it's a minor one is when a customer calls to pick up the car that the car be prepped and ready to save the customer sometime.
6/19/2014
Mark G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Team did an awesome, professional job. Thanks for the updates and getting my car back a day early!
6/18/2014
Gregg N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice job. Great customer service.
6/17/2014
Ronald M. VERIFIED CUSTOMER
Vehicle Make : Honda
This place is great. The IFM team couldn't have been nicer. They had my car fixed, detailed and ready to go days before the estimated time given at drop off. They are among just a handful of businesses, throughout my life, that I would give 5 stars too. Nicely done IFM! As long as they are around I would not go anywhere else for auto body work. Thanks so much.
Ron Marotta
Croton Falls, NY
6/15/2014
Wendy V. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent from start to finish. The best customer service I have EVER experienced
6/13/2014
Geoffrey H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car looked great inside and out
6/13/2014
Patricia V. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
We thought you all did a great job. Everyone was very friendly and professional and we appreciated the updates. My only complaint would be that you had the car too long. I have had other more complicated car problems and it never took so long to fix. 9 days is a long time to be out a car. I doubt that out car was being worked on the entire time it was there. I am sure u are working on multiple cars at the same time. I think you could do a better job of scheduling so as not to have to keep the car so long. Otherwise, everything went well. Thank you!!!
6/12/2014
Barbra V. VERIFIED CUSTOMER
Vehicle Make : Subaru
Most professional group of people, in sync and friendly, have already recommended you to several of my friends!
6/11/2014
Lianne S. VERIFIED CUSTOMER
Vehicle Make : Subaru
THANK YOU SO MUCH! Your flawless, professional response, process and work made what I thought would be an awful hassle? an easy, supportive car repair experience. And the car looks like new :)
Please extend my appreciation to your team.
Will recommend you any time!!
Lianne S
6/8/2014
Sei I. VERIFIED CUSTOMER
Vehicle Make : BMW
There were some issues with the alignment of the hood, with respect to the side panels and front grill.
6/5/2014
Debra S. VERIFIED CUSTOMER
Vehicle Make : Honda
They were very professional and completed the repairs before the estimated date they said it would be ready.
6/3/2014
Susan F. VERIFIED CUSTOMER
Vehicle Make : BMW
I was extremely pleased with them. They were very professional and courteous. They kept me informed about my car every step of the way. Will definitely use them again.
6/3/2014
Sarunya B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Your personnels are very nice. that makes a difference
6/3/2014
Pamela M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The IFM team was outstanding. They were professional, courteous, responsive and thorough.
6/1/2014
Charles D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Visual examination appeared in order.
6/1/2014
Susanne H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good job. Finished on time!
5/31/2014
Alan M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very pleased
They kept me formed every step of the way
Excellent work
5/28/2014
David Y. VERIFIED CUSTOMER
Vehicle Make : Porsche
Great job. Great personal service. A customer service interactions.