They did great and delivered my completely clean and fixed car over a week before the scheduled delivery date.
12/1/2017
Ann H. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff were very upbeat and friendly and helpful. The work looks beautiful. Everything was seamless. Thank you!
11/28/2017
Shelley B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was so nice. Val was great explaining everything to me. The work looks great. I would recommend you guys to anyone.
11/28/2017
Delia F. VERIFIED CUSTOMER
Vehicle Make : Honda
Kept me up to date on repairs. Finished work before expected date. Always polite, courteous & helpful.
11/26/2017
Hilda O. VERIFIED CUSTOMER
Vehicle Make : Ford
Val was very competent & cheerful on both meeting. Having an accident is stressful so IFM we’re ready for me the first day. Had my rental ready, a decent one at that, and kept me updated during the fix. l was able to get an oppinted that suited me for pick up and my car looked great. A job well done. l would defiantly refer.
Thank you.
11/22/2017
Marcelo L. VERIFIED CUSTOMER
Vehicle Make : Dodge
it was evident to me by the caliber of work done on my vehicle, and by how professional and courteous the staff were, that the people at IFM really have pride in what they do. The whole process from start to finish was seamless. I want thank Val for guiding me through the whole process. I want to thank the gentleman who gave me the tour of your facility for taking the time and answering all my questions, as well as all the people involved in the repair work. You all did an awesome job! Thanks! Marcelo
11/22/2017
Bernard S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I trust USAA on many fronts. Your organization did nothing to diminish that trust.
11/17/2017
Brian P. VERIFIED CUSTOMER
Vehicle Make : Honda
Very well organized and finished the work ahead of schedule - always a good thing!
Thank you
11/16/2017
Philip N. VERIFIED CUSTOMER
Vehicle Make : Mazda
I will be in a better position to comment after driving the repaired Miata for several weeks. IFM customer service kept me informed of repair shop and insurance progress in a timely fashion.
11/15/2017
Natalee W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very helpful & cosiderate especially your wonderful unflappable receptionist! The repairs look fabulous & I got my car back 2 days earlier than promised a very good thing! I would not hesitate to refer your shop to my friends.
Thank you
Natalee W
11/14/2017
Bill F. VERIFIED CUSTOMER
Vehicle Make : Kia
In a nutshell, you people are the greatest. Workmanship 10+ on a personal level 10+. William Frasca.
11/10/2017
Ronald M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone at IFM from Valarie at the front desk who knows every aspect of the process your car goes through to the repair technicians are professional and pleasant. IFM is not a place you want to go to ( having had an accident) but you all make it a positive experience.
11/10/2017
Sig M. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent
11/10/2017
Virginia D. VERIFIED CUSTOMER
Vehicle Make : Audi
Prompt service and completed well ahead of predicted project finish.
11/7/2017
Heath W. VERIFIED CUSTOMER
Vehicle Make : GMC
Kept me informed of status and all details, very nice people
11/4/2017
Richard H. VERIFIED CUSTOMER
Vehicle Make : Honda
Val is a treasure.
11/4/2017
Lauren B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Seamless experience.
Everyone was super nice and helpful.
11/3/2017
Rodman S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great staff, friendly and caring about your situation.
11/2/2017
Michele S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was courteous and very professional. Thank you