The fit of the bumper to the vehicle was not done properly and there is a gap between the bumper and the vehicle mostly hidden by the rubber rim but still visible. I will have to bring the vehicle back, which is a major inconvenience. Also, when I picked up the vehicle it was missing a plastic button in one of the holes in the trunk and they had to bring the vehicle back in to add it.
4/20/2019
David S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Excellent customer service
4/13/2019
Judith J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am completely satisfied with the repair experience. My Car looks beautiful. I am impressed at how fast the repair was done. I wasn't supposed to have it until late Friday and it was ready on Wednesday.
Thank you for the great work.
4/11/2019
Albert M. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job, perfect
4/10/2019
Joshua C. VERIFIED CUSTOMER
Vehicle Make : Audi
The whole process was made super easy. The work done on the car was excellent.
4/9/2019
Erik D. VERIFIED CUSTOMER
Vehicle Make : Ford
Val is very professional & personable. Overall communication & organization was excellent.
4/5/2019
Patrick V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. Very friendly
4/4/2019
Matthew L. VERIFIED CUSTOMER
Vehicle Make : Subaru
My problem was with the rental from Enterprise. The last 3 times I got a car from them I had issues. Most people will avoid controversy and stay silent. You may lose these people. I'd educate Enterprise and let them know they are an extension of IFM and should be held to the same high standards.
4/3/2019
Audrey W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was extremely kind & professional.
Kudos to your staff!
4/1/2019
Karen B. VERIFIED CUSTOMER
Vehicle Make : Saturn
IFM gave me total peace of mind and confidence in their ability to repair my car.
They were very knowledgeable and professional.
My repair was done quickly and expertly.
I am extremely pleased with IFM and would highly recommend them to anyone in need.
Thank you IFM!????
3/30/2019
Joseph D. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent service!
3/30/2019
Paul L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job. Please thank all that worked on my car.
3/28/2019
Joel F. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Always excellent!
3/24/2019
Bryna S. VERIFIED CUSTOMER
Vehicle Make : Lexus
The service I received was highly professional and the people with whom I interacted wear extremely Pleasant. It was a pleasure to deal with ifm.
3/23/2019
Kenneth S. VERIFIED CUSTOMER
Vehicle Make : GMC
Great turnaround time and the text updates are kept us fully informed of the repair. It looks great too!
3/22/2019
Leanne A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job from when I first walked in to when I picked up my car. Professional all the away and def above and beyond!
3/19/2019
Edmund B. VERIFIED CUSTOMER
Vehicle Make : Honda
This is one of the most professional, attentive and coordinated staff I’ve seen in any industry!! The whole process went as smooth as silk, with frequent updates and very easy straightforward. The young lady at the front desk was particularly engaging and pleasant to work with, making a chore far more tolerable.
You’ve made a client for life.
My dog liked you guys too
3/14/2019
Robert B. VERIFIED CUSTOMER
Vehicle Make : Audi
High marks all around. Thank you!
3/13/2019
Andrew K. VERIFIED CUSTOMER
Vehicle Make : Acura
You guys always do fantastic work. The car is always detailed at the end of the process. I would recommend you to all my friend and family. This is my third time there with two of my cars. Dave and Val are a pleasure to deal with! I highly highly recommend IFM!!!!
3/13/2019
Lynda G. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire process, from initial contact through GEICO to picking up my car when the repair was completed, was very professionally handled. Staff was friendly, helpful and informative. Really perfectly done..I have no complaints and can’t think of one suggestion for improvement! Thank you. Lynda