I wasnt expecting the armor all in the interior. I appreciate that you made the effort but I dont really care for that finish on all the interior surfaces. I also noticed that there was a lot of white flaky residue on the exterior and some on the seats too. I noticed a long horizontal mark on the left side of the rear bumper that was just fixed. Hope I'm not being too critical.Thanks for fixing my car, everything else is good, best, Michael
8/21/2019
Susan C. VERIFIED CUSTOMER
Vehicle Make : HONDA
Very professional and organized. Car was ready in about 3 hours. USAA has referred us to IFM in the past with various insurance claims. This time, we went to IFM on our own and were thoroughly satisfied, and the price was about $320 less than the dealer.
8/13/2019
Rebeca D. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Everyone was friendly, knowledgeable and helpful. It was a pleasure doing business with you and I would definitely recommend. Thank you!!
8/9/2019
David L. VERIFIED CUSTOMER
Vehicle Make : BMW
Always very good and always exceeds expectations.
8/7/2019
Michael N. VERIFIED CUSTOMER
Vehicle Make : HONDA
Thank you for making the repair experience quick and painless! The communication and updates were very helpful and ended up getting my car earlier than I expected. Thanks again!
7/31/2019
SUZANNE P. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Pleasant, courteous staff. Great communications while work was being performed on my car. Beautiful results. Highly recommended!
7/19/2019
Robin D. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Very happy with repairs done to my car, thank you!
7/16/2019
Deborahann C. VERIFIED CUSTOMER
Vehicle Make : FORD
Excellent job and customer service was superb!
7/11/2019
Lucille R. VERIFIED CUSTOMER
Vehicle Make : AUDI
Alexandra in the office was great, very helpful, knowledgeable and responsive. We had **** issue upon pick up, which was quickly handled by Alcott and the manager (didn't catch his name). All excellent.
7/6/2019
Brian L. VERIFIED CUSTOMER
Vehicle Make : AUDI
As always a perfect job. Just wish I was not visiting you so often
7/5/2019
Anne H. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Your staff is courteous and knowledgeable. I’ve barely driven the car, so there might be an issue or two to address, but I have complete confidence that any concerns I might have will be handled with the same efficient professionalism as I have experienced thus far.
7/4/2019
Tanya W. VERIFIED CUSTOMER
Vehicle Make : KIA
I appreciate that I was able to pick my car up and leave the rental car with you after your store hours. This made it very convenient for me to work around my schedule. ??
7/2/2019
Lisa D. VERIFIED CUSTOMER
Vehicle Make : RAM
Very pleasant, it was my first accident an the whole experience from Gieco and ifm collision was fantastic.
6/29/2019
Joseph P. VERIFIED CUSTOMER
Vehicle Make : AUDI
Professionalism and courtesy, speed, and estimated accuracy of the date of completion and fantastic work looks and feels like brand new!!!