Tri Lakes did a great job repairing my vehicle. They were very helpful in walking me through the insurance and car rental processes. They also finished the job a week ahead of schedule. I am beyond pleased with their work and customer service.
12/22/2018
Troy B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Truck looks great, thank you all for your effort!
12/20/2018
Elizabeth R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Tom is as great as I remember him from our days at USAA! The repair work was completed beautifully, as was the detailing job. I am very pleased & I'm letting all of my Monument friends know!
12/11/2018
Todd A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The car is really done. I have to bring it back to get the overspray off. Also, there is a loud rattle sound in the door and it’s dripping oil or something. I think there is a missing QC process before they give the vehicle back to the customer.
12/11/2018
Karin M. VERIFIED CUSTOMER
Vehicle Make : Honda
The receptionist was friendly, efficient and professional. David was extremely professional and friendly. He provided an accurate estimate for cost, schedule date and the repair time frame. He kept me updated throughout the process. The detailing was such a nice touch. I will be recommending trilakes collision.
12/4/2018
John S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Brad and the team did a great job. He set expectations and followed up with a call with estimated dates. Car looks great and was really cleaned up. The Ellisons are the best and will only take my vehicles to Tri-Lakes.
11/24/2018
Randal R. VERIFIED CUSTOMER
Vehicle Make : GMC
Great service
11/16/2018
David O. VERIFIED CUSTOMER
Vehicle Make : Toyota
This is the 3rd car we have had Tri-Lakes repair. Brad has been a great help with each instance and the reason we keep coming back. The work done by the team brings the car back to better than before the accident. The new building is such a great space too. Thanks for your efforts.
11/13/2018
Sarahbeth I. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Thank you for a great experience!
10/25/2018
David G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Better than expected. Good people to work with.
10/21/2018
Mike N. VERIFIED CUSTOMER
Vehicle Make : Dodge
I worked with Brad and he provided excellent customer service. He provided an accurate estimate and completion time. He provided regular updates and ensured work was completed on time. In this case, my truck was completed over a week early. Tri-Lakes did a superb job and I will definitely continue to bring my business back.
10/17/2018
Jay M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I know that you just switched locations. It was sometimes a little frustrating getting messages that the v/m system was not set up yet. Truck looks great. Communication is the key though, I felt a little in the dark about timing after the week was up. I had to initiate the communication. Good job overall, always stuff to work on.
10/13/2018
Benito S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My wife and I experienced great service.
9/27/2018
**** W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team at TLC took very good care of us after our unfortunate incident. I appreciated the the calls letting me where we were at with the repairs and Brad answered all my questions concerning repairs and explained the entire claim process. TLC will be my first choice for any future repairs and I’ll refer you to my friends.
Thanks Again,
Tom Wise
9/21/2018
Karen P. VERIFIED CUSTOMER
Vehicle Make : Acura
Staff very helpful and polite. Car was ready for pick up early and looked great!
9/19/2018
Brian K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job!
9/19/2018
Sharilyn S. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome experience ! I was kept fully informed of the progress of the repairs to my vehicle, and the entire staff was friendly and professional. My car looks like a new one now ! I highly recommend this body shop to anyone looking for repairs.
9/7/2018
Elizabeth J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great communication, fast & friendly service. My car was returned fixed, detailed, running & looking great. And the rear fender flares, which had been languishing in the cargo compartment forever, were installed. Will bring my other vehicles to Tri-Lakes Collision and will recommend them to anyone needing automotive repair.
9/5/2018
Larry Or. VERIFIED CUSTOMER
Vehicle Make : Ford
Car looks awesome Thanks
8/24/2018
Kevin Or. VERIFIED CUSTOMER
Vehicle Make : Jeep
The team at Tri Lakes Collision was great to work with. I have never had to file a claim before on my vehicle and they helped me thru the entire process and made it very easy. My jeep looks better than before the deer decided to jump in the road