It was excellent other than that they missed fixing my water supply to the windshield so I had to come back for that
12/23/2017
Charles G. VERIFIED CUSTOMER
Vehicle Make : Kia
Nice work
12/21/2017
Denise R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very fast service
12/21/2017
Linda T. VERIFIED CUSTOMER
Vehicle Make : Nissan
There was Thick dust left inside my car. For some reason they emptied the glove compartment and left the contents on the floor, seat and center –
12/20/2017
Terrance O. VERIFIED CUSTOMER
Vehicle Make : Kia
I apologize for the tardiness of this response. I am a very much satisfied with the service and professionalism I received from Porter Honda. The text messages kept me abreast of the on going service to my vehicle which was greatly appreciated; however the auto mechanic in charge exemplifies what customer service is all about. Thank you!
12/19/2017
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Honda
Replaced mirror shakes uncontrollably. Need to bring back to have it properly repaired.
12/19/2017
James M. VERIFIED CUSTOMER
Vehicle Make : Honda
The entire process was thorough and professional. All questions were answered without hesitation and comments were frank and to the point. I was able to leave the dealership confident I knew what was going on. Additionally, being able to get an oil change worked in was extremely convenient.
12/19/2017
Edward L. VERIFIED CUSTOMER
Vehicle Make : Ford
Nice job ,Great service
12/19/2017
Joseph H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They done an excellent job . And always kept me up to date . Very happy
12/16/2017
William B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very friendly and knowledgeable. Great customer service!
12/14/2017
Paul D. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very helpful in answering all my questions during the past few weeks. There were some issues with the repairs and insurance, but I was greatful that the Porter team was there to answer all my questions.
12/9/2017
Debra R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The damaged area of the car looks new again, and the work was done quickly. The car was returned clean and we’re happy with the work.
12/9/2017
David M. VERIFIED CUSTOMER
Vehicle Make : Honda
Very happy you did it so fast and pleased with the results.
Thank you.
12/7/2017
John A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very satisfied with all of the employees I interacted with; all very friendly and explained everything clearly. We did have to wait an extra two days to pick up the car, but that was blamed on the Toyota dealership. The one thing I'd suggest you change is the "automatic updates", unless you plan to provide actual information for the updates. After seeing the update that my car would be ready as scheduled, I called to confirm this. I was told that a part had not been delivered and I may get the car Mon or Tues, not the prior Friday that the "update" stated. The updates are a great idea if they are accurate. If they are simply automatically sent to each customer without a true update on what is actually happening with the car, it annoys rather than impresses the customer.
12/6/2017
Harry W. VERIFIED CUSTOMER
Vehicle Make : Ford
You refused to listen to help on the intoxalock you locked it out the first 10 min you ignored 8 days of warnings licked it out again called me like I was supposed to fix it (Tick) had the geico Rep call like it was my issue I had to get out of state approval you ignored two weeks of messages until I got in touch w a supervisor from Geico even w that you had melted our battery went over 30 days
Oh when we went to pick it up u drove it up left it running and walked away we walked out I said seriously you walked away again he said oh it’s ok you have 10 minutes... as he spoke the alarm went off and I reset it ...
omg
12/2/2017
Yali Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Very happy with your service. Your crew are courteous and friendly. Repair were fast.
11/28/2017
Diane G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very accomodating. Kept me updated all the way. Had a clean new rental. Job was well done! So far cant see where the repair was done. Hosed off when picked it up. Porter should detail or wash all cars nrought into them for any type of service esp if you are repeat customers . I would recommend you.Diane G
11/28/2017
Varadharajan G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thorough and Professional and automatic daily updates are wonderful to know the status