I am amazed how quickly they repaired the damages to my vehicle and how fast they got my truck back to me.
2/8/2018
Ragina L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Estimated time was accurate, consistent and reliable communication and that I understood what was to take place and what to do afterwards. Rhe experience of a hit and run seemed less daunting
2/3/2018
Patrick J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My experience with you guys was great! From girls behind desk to guys who did work on my truck!! Great job
2/2/2018
Donald W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very professional everyone that I came in contact with. Plus, they kept me informed about the progress of the vehicle. The vehicle looks great, would highly recommended this business.
2/1/2018
Karen A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Totally painless process
2/1/2018
Francis V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was kind & considerate. we were very pleased
2/1/2018
Rick C. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job. Thanks
1/31/2018
Donald N. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for the fantastic service and forngoing the extra mile
1/28/2018
David A. VERIFIED CUSTOMER
Vehicle Make : Honda
I had a great experience and would highly recommend Porter Body Shop. From the ease of getting the estimate, leaving the car, having the rental available, to the texted progress updates, I was well informed the whole time. Even when I picked up my car and had a concern, it was addressed immediately and to my satisfaction! The staff was very friendly and helpful. If the need arises where I would require a Body Shop again, I would definitely return to Porter!
1/27/2018
Phillip D. VERIFIED CUSTOMER
Vehicle Make : Honda
Very polite from the folks at front desk all the way thru entire process
1/26/2018
Greg S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Porter Auto Group and Geico Express collaboration was a painless and encouraging experience letting me know “costumer Service” does still exist.
1/25/2018
Joseph L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone from the drop off to the pick up was helpful. The text updates were a great part of this process! The car looks amazing
1/24/2018
Rafael A. VERIFIED CUSTOMER
Vehicle Make : Cadillac
They were just great quick and kept me up to date on their pogress throughout the whole job!
1/19/2018
Michael H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Geico app was very frustrating telling me my truck was ready when it wasn’t. 3 times it stayed a pickup time only to have it changed. The first time I was in the shop to pick up my truck when I got the text that the pickup date was changed not happy with that at all. The truck looks good though
1/17/2018
Leslie R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Skip sending out text messages. They only confuse when to pick up car! The message said to pick up my car on Friday. I went to Porter and my car was not ready. Very frustrating and a waste of my time. Very unhappy with the automatic text messaging.
1/17/2018
Brandes W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thank you! Everything is great.
1/14/2018
Kristin H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent work overall. Thank you.
1/13/2018
Erin A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I liked how the desk staff worked as a team with the automotive department in the garage/work area : it was clear to me that these people work well and communicate with each other because they kept us us to date with repair process in all areas.... financially, mechanically, time line of repair process, and procedures. Everyone was very patient and friendly. What a pleasant way to cancel out a stressful experience like a car accident! These people are professionals at body work repair AND interpersonal relationship repair !