Jasmine, the Geico rep, and the Porter staff were all professional, competent and efficient. My expectations were exceeded by far, and I sincerely thank the team for making an unfortunate auto accident a relatively easy process to remedy.
Jayme Gortman and John C
7/18/2017
Stephanie A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Kristin and Jesse were awesome! They got me right into a rental the same day as my accident and Jesse even came in after her shift to get me the rental. Kristin was great too she helped immediately address the problems and spoke to Jesse about making arrangements for rental since I had a child that needs a car that can accommodate a car seat. Enterprise had no cars available to accommodate me that day they only had a pick up...Also the car looks beautiful and Julie had them run car thru wash again to make sure no dust when I left! You all run a well oiled machine there! Thank you, Stephanie A
7/17/2017
Patricia E. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent Service. Office staff was friendly and supportive in clients satisfaction. Very commendable. Service Rep. Howard Slovin was professional and accommodating..
7/17/2017
Eric Z. VERIFIED CUSTOMER
Vehicle Make : Audi
Quickly completed and nice people
7/12/2017
Carrie E. VERIFIED CUSTOMER
Vehicle Make : Jeep
I'd prefer a more conservative estimate of repairs being finished instead of keep being told the car will be done and then told there was a delay. Also, found out the next evening that the tires had not been tightened properly when put on when we had to change a flat tire on one of the wheels that had been off.
7/8/2017
Mary S. VERIFIED CUSTOMER
Vehicle Make : Nissan
They were very courteous and knowledgeable, would recommend them very highly!!
7/7/2017
Jeanetta L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service from the time I dropped my vehicle until I picked up. OUTSTANDING SERVICE!!!!
7/6/2017
Paul P. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent and timely job. Great communication. Thank you
7/1/2017
Katrina D. VERIFIED CUSTOMER
Vehicle Make : Lincoln
My vehicle looks just as good as it did before the accident. I was extremely impressed that they were able to match the existing paint. Beautiful!
6/28/2017
Melody M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Due to my lack of thinking clearly, I did not remove my radar detector and it was stolen while in Porter's possession. Nothing justifies theft of someone else's property
6/27/2017
Sylvia H. VERIFIED CUSTOMER
Vehicle Make : BMW
The service technicians were friendly, helpful and informative
6/23/2017
Robert C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am surprised it took so long but I am happy with the work
6/23/2017
Sam G. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great service. Kept me informed. Would recommend you. Enterprise never called to acknowledge rental car return. Body shop did a great job. Geico was good.
6/22/2017
Gordon S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The service was excellent as was the final trait product. I am completely satisfied with my repair experience. Thank you to**** and the very competent mechanics!
6/22/2017
Andrew C. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a very positive experience
6/20/2017
Stephanie A. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job
6/15/2017
Amy D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service! Quick and skilled repair
6/14/2017
Carole E. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Very pleased with the repair job. I was unhappy with the length of time. I did not like the Hyundai rental, several times when I stepped on the gas after a stop, the car would hesitate and then forge ahead. I had no problem exchanging it for a new rental. The Altima was a much safer car.
6/13/2017
Michael C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was speedy. The GEICO representives I dealt with were more that helpful. The repairs look great and my truck was clean when i got it back
6/13/2017
Anne Marie. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Everyone was so nice, efficient and eager to make the process as simple and quick for me as they possibly could. I didn't expect such a pleasant experience. I would return to Porter any time and definitely recommend porter to everyone, and Geico too. They were also awesome. Thank you!I