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Real Reviews from VERIFIED CUSTOMERS
Carla M. VERIFIED CUSTOMER
Vehicle Make : Honda
I was exceedingly pleased with the service. Everyone, from Justine to Reggie to the repair and paint crew, did an excellent job. Keep up the good work!
12/11/2018
Alana C. VERIFIED CUSTOMER
Vehicle Make : Honda
Could not have asked for better service. Excellent experience and service.
12/9/2018
Cecilia M. VERIFIED CUSTOMER
Vehicle Make : Honda
I have been to GUNN Collision before and was impressed with the service and quality of the work. So when I needed a body shop I didn’t give a thought to going anywhere else but GUNN Collision. Those whom I dealt with were very friendly and professional. I appreciate being kept very well informed throughout the repair process. I would highly recommend them to my friends.
12/1/2018
Erin A. VERIFIED CUSTOMER
Vehicle Make : Acura
I really like that I was kept informed every step of the way
11/15/2018
Jane G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great Service. Car is immaculate. Reggy had good communication with me.
11/15/2018
Denise A. VERIFIED CUSTOMER
Vehicle Make : Acura
Reggie was courteous, professional and extremely helpful!! Took care of two separate claims on my RDX. He managed the two claims with USAA so I didn’t have to worry about it! EXCELLENT CUSTOMER SERVICE!!
11/12/2018
Anthony S. VERIFIED CUSTOMER
Vehicle Make : Honda
David was fantastic. Thank you.
11/11/2018
Ramon R. VERIFIED CUSTOMER
Vehicle Make : Audi
Brian was great.
11/7/2018
Hector J. VERIFIED CUSTOMER
Vehicle Make : Honda
Overall, my experience was pretty good. On a scale of **** to 5, 5 being the best, i give gunn a 3. Reason being is that on the repair that was done to my vehicle, a screw is loose. I notified brian **** of this when we inspected the vehicle when i went to pick it up. He took it to the back, for the guys to fix it. I waited some more and he brought the vehicle back. Says it was fixed. Me, TRUSTING him, said ok, and i drove off. I checked my vehicle again when i got home, and the screw is still loose. It is a minor thing..for now, but what if it falls off later on and water/mud starts seeping in because that part is loose and causes some damage? If i take it back at that time, gunns answer is going to be..well we don't have any responsibility, thats wear and tear. It was a minor accident that i had. According to brian, the whole bumper was replaced. I dont understand how if you got a whole new part, you can't fit it properly in place? Isnt that what collision repair is suppose to do? Also, one of the employees, left small boxes with their personal receipts, in my trunk. From some bike shop? Were they driving around in my car for their personal use?
11/7/2018
**** A. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was pleased that my rep kept in contact with me weekly on the progress of my vehicle. I am pleased with the work done.
11/7/2018
Yolanda L. VERIFIED CUSTOMER
Vehicle Make : Acura
Gunn is represented by very professional and friendly staff. I worked with Brian ****. He went above and beyond to meet my needs I will continue taking my vehicle RDX 2017 Acura for all my maintenance and collision issues in the future. Gunn is No.****
11/6/2018
Vanessa V. VERIFIED CUSTOMER
Vehicle Make : Acura
The service was fast and professional.
11/3/2018
Martha K. VERIFIED CUSTOMER
Vehicle Make : Honda
You made my entire experience easy, so unexpected under the circumstances! I never questioned how do I get and deliver my rental and where we were in the process and my car looks brand new! Thank you so much!
10/31/2018
Stephen T. VERIFIED CUSTOMER
Vehicle Make : Honda
Reggio was awesome.
10/22/2018
Barbara H. VERIFIED CUSTOMER
Vehicle Make : Honda
Completely satisfied with everything the girls up front but Especially Reggie he was so helpful and kept in touch with With me often. The body work was fantastic Thanks Gunn Collision and Reggie.
10/18/2018
Kimberly W. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was handled promptly and professionally.
10/18/2018
Aitor S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Reggie was great! Answered all my questions, followed up with every change in my vehicle and made sure it was done in a timely manner. I would recommend him and this collision center to anyone.
10/17/2018
James H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Reggie kept me informed along the way and my car was ready earlier than initially scheduled. The repairs and body work look great! Thanks to the entire Gunn Collision team!!
10/12/2018
Bud W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great service
10/10/2018
David B. VERIFIED CUSTOMER
Vehicle Make : Honda
Reginald Rainey was extremely courteous and efficient. He stayed in contact with me throughout the entire repair process. Mr. Rainey called when he said he would, and sent text messages as well to update the progress of repair. Babe I am thankful for the wonderful service I received. Hopefully, I will not require this type of service in the future, but should such misfortune befall me, I will return. Thank you for a job well done!
10/9/2018