Hello, While I was in the unique situation of living far from Redding. Hild did a great job of keeping me updated on their repair progress. When we picked up our car, it looked brand new. They went above and beyond in the detail department and thoroughly cleaned our car to level of clean we hadn't experienced since driving off the lot 7 years ago. When, a few days later, I discovered that the middle rear seatbelt was non-functional, I called Arlen and he took care of the problem by offering to pay for the repair back in my hometown of Klamath Falls. I am more than pleased with Hild's commitment to customer service and would recommend Hild to anyone needing body work done in the Redding area.
9/1/2017
Woodbury B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Arlen and your office staff were very good to work with. We were impressed that the dash was so clean when we picked the car up and wondered what product you used to get such good results.
8/25/2017
Edward W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you! You guys are very nice and make me feel very welcome. And the people who worked on my car you guys rock you guys do good work so thank you again! And I will tell people about Hild.
8/19/2017
Charles H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for the email status updates
7/26/2017
Kara T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff is so friendly and efficient!
4/25/2017
Ginger O. VERIFIED CUSTOMER
Vehicle Make : Nissan
Absoulty amazing staff..
3/30/2017
Tauni P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Was never called and kept up to date. I had to call each time to inquire about,progress. 4 days after I picked up my vehicle I receive a email saying it is ready. Work was good after bringing it a 2nd time since half of the repairs were forgotten.
3/8/2017
Ralph C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looks great
10/15/2016
Cynthia F. VERIFIED CUSTOMER
Vehicle Make : Honda
They must have forgotten to plug some wires in, because I do not have any power to my back sliding doors. I called them and now I have to take it back to them tomorrow. My schedule was all set for tomorrow, but now I have to change it all.
10/13/2016
Randell A. VERIFIED CUSTOMER
Vehicle Make : Nissan
****) One of the service technicians backed into the front of my car, resulting in further damaged that needed to be repaired.
2) The repairs were not complete when I got my car back - 2 parts were still back ordered.
Other than that, the work that was done seems to be excellent. The appearance of the car seems to be good as new. I'm very happy with the repairs.
9/10/2016
Roland R. VERIFIED CUSTOMER
Vehicle Make : Kia
Staff is always professional and work is done in a timely manner and with exceptional quality.
9/8/2016
Andy S. VERIFIED CUSTOMER
Vehicle Make : Ford
My Ford F150is a somewhat special truck costing some $57k. The quality of work at Hild is exceptional. Only place in town I would allow to work on my truck.
9/2/2016
David S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks to everyone who was involved with my truck repair. They were friendly and the repairs are awesome. My truck looks just like it did when we bought it brand new.
8/26/2016
Daniel N. VERIFIED CUSTOMER
Vehicle Make : Honda
Always a nice job (not that I want to become too familiar with my body shop but can always trust good work). Thank you.
8/17/2016
Rodney K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Better customer service from enterprise. I would think that after all the business you give them they would provide better service to your customers.
7/23/2016
William R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did a great job!! Thanks Hild team!!
6/11/2016
Dylan S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thank you!
6/8/2016
Cynthia F. VERIFIED CUSTOMER
Vehicle Make : Acura
Thank you!! Your superior customer service will definitely keep us coming back.