From the moment I walked into the office to the time that I picked up my vehicle, customer service was top priority! I felt sooo special! Mark was awesome in letting me know about my vehicle, the receptionist was knowledgeable and pleasant, the young man that assisted me with picking up my car and turning in my rental for me today was awesome! You all are the best by far in customer service! I loved being updated about my car via text message as well.. My car was done quickly too, so hats off to the guys that worked on my vehicle!!
5 star rating!!.. Gina J
11/19/2017
Eugenia B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything very good- thank You!
11/18/2017
Margarita Q. VERIFIED CUSTOMER
Vehicle Make : Honda
Great and fast service.
11/15/2017
Paul C. VERIFIED CUSTOMER
Vehicle Make : Toyota
We are very happy with the work done on our van
11/11/2017
Salaam Y. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I like it that the repairs were completed in less thsn a week. I also like the daily updates
11/10/2017
Robert D. VERIFIED CUSTOMER
Vehicle Make : Subaru
I am more than pleased with the service I receive from 1st Certified Collision. They beat all expectations I had on repairing my car. Everyone of their employees I came in contact with, were helpful, friendly, and professional. 1st Certified Collision has friend for life.
11/8/2017
Beverly E. VERIFIED CUSTOMER
Vehicle Make : Subaru
Mark was amazing. Super nice man!
11/7/2017
Martha D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Yes I was completely satisfied with the work and customer service .
11/4/2017
Ethel E. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Courteous staff, quality service, happy customer!
11/3/2017
Jack M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The whole team has been very informative and helpful throughout the process.
10/28/2017
Elaine G. VERIFIED CUSTOMER
Vehicle Make : Honda
, I liked that I was kept updated on the progress of the repair. All the people that we spoke with had a wonderful and warm attitude towards us.
10/18/2017
Rainheart A. VERIFIED CUSTOMER
Vehicle Make : Scion
I really liked how welcoming the 1st certified at highland was. Also, I felt like they were clear with any procedures that was done on my vehicle. I liked how they provided free water for the customer, it was a nice touch.
10/12/2017
Robert C. VERIFIED CUSTOMER
Vehicle Make : Honda
One small issue with the driver door still not sealing tightly. Wind coming through when window is up. Other than that everything is perfect
10/11/2017
Michael A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
You guys did great work
10/7/2017
Mark R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Their service was fabulous! I was well informed through out the whole process. They finished before the day they said were going to. Dale handled everything like i was a VIP. Real 5 star experience for an unfortunate situation i happened to be in. Thank you very much for the 5star treatment.
10/6/2017
Toni F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I really appreciated the texts that informed me of my vehicles progress. The people there in highland are great. Thx everyone for a job well done!
10/6/2017
Larry E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My SUV was ready in advance of the day it was
Promised.
10/5/2017
Linda A. VERIFIED CUSTOMER
Vehicle Make : Honda
Professional, highly trained in customer satisfaction, completed ahead of time, I am impressed with this business and the impeccable work they completed for my insured vehicle. They guarantee the repair work described on my estimate & final bill, for as long as I own my vehicle. 5 ?''s out of 5?'s.
10/5/2017
Anthony T. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was happy but they forgot to put the clip back in and the paint they did had round hole through out the paint they did