I was EXTREMELY impressed with the ease of the whole repair process from the initial repair estimate to picking up my car SOONER than initially anticipated. The staff is friendly and professional. I recommend 1st Certified Collision-Highland to everyone.
1/30/2019
Darlene V. VERIFIED CUSTOMER
Vehicle Make : Nissan
They were very timely and kept me updated on my car.
1/29/2019
Ada Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
None
1/24/2019
Paloma C. VERIFIED CUSTOMER
Vehicle Make : Honda
I am really satisfied, Jerry was really helpful and answer all my questions.
1/24/2019
Donald R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ok
1/24/2019
Diana D. VERIFIED CUSTOMER
Vehicle Make : GMC
Excellent service and communication
1/23/2019
Serbando S. VERIFIED CUSTOMER
Vehicle Make : Honda
Super nice and helpful staff. They kept me informed at every step of my vehicle's repair.
1/19/2019
Karen M. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was so professional & nice. The receptionist very well mannered with customers , explained thoroughly questions asked & then there is Mark, he's a riot, very funny but in a professional way.
1/15/2019
Angela F. VERIFIED CUSTOMER
Vehicle Make : Toyota
My daughter was very pleased about the repair work done by your company on her car. She's very happy which makes us all happy. Thanks again !
1/9/2019
Cecilia S. VERIFIED CUSTOMER
Vehicle Make : BMW
I was impressed the first 4 days as I received updates of my my car repairs. I greatly appreciated the update and current status of my care repair. Also, everyone was pleasant each time I spoke with anyone regarding my car status.
1/9/2019
Hannah G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your service was professional, prompt and beyond what I expected considering it was fixed during the holiday week. I appreciate your service and now I know why your State Farm approved. Great job to your whole team for making it happen.
12/29/2018
Jeffrey M. VERIFIED CUSTOMER
Vehicle Make : Ford
At 1st Certified Collision, I had the best experience. Action was taken immediately, very nice customer service and plenty of notification on what stage of the repairs my vehicle was at. A++
12/27/2018
Ginger D. VERIFIED CUSTOMER
Vehicle Make : Fiat
My service provider Hai was wonderful and my car looks like new. Thank you so much
12/23/2018
Daisuke F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Updating for repair and followup is awesome. Great team!
12/15/2018
Alexandra C. VERIFIED CUSTOMER
Vehicle Make : Kia
Very fast, efficient service:)
12/7/2018
Cristal G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Staff was very rude. From the receptionist not taking my appointment correctly and blaming me for it to the first guy I spoke to who was going to give me a quote and didn’t upload until 3 days later to the insurance company. The guy had the audacity to give me attitude while I was on the phone with the insurance and say he was gonna upload and let the insurance know when he had the time
12/1/2018
Ralph A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Team at this location is Awesome.
11/29/2018
Dorothy N. VERIFIED CUSTOMER
Vehicle Make : Buick
I was more than satisfied with my car repair at First Certified Collision. Their courtesy to the customer deserves 5 stars. My car and I thank you!
11/27/2018
Burrell C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great sevice
11/19/2018
Dan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole process was customer friendly, the price was fair, the quality of the work was superior and the time of completed repair exceeded expectations.