Everyone in your facility is very nice and accommodating. I took my last car here years ago and willbonly take it here for any other vehicle. I will recommend to others. Thanks to Israel for all his contacting me about my car... great personable guy!!
6/8/2019
JENNIFER B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Everyone was extremely polite and helpful! They kept us in the loop at all times and fixed our car beautifully!
6/7/2019
LORETTI V. VERIFIED CUSTOMER
Vehicle Make : NISSAN
All communication with each person was professional and courteous. They were so pleasant to deal with. The job was under the estimate quoted and the job was completed prior to the anticipated time. My car looked so beautiful when it was returned to me. The fact that the car rental agency worked in conjunction with 1st Certified made the process less stressful, such a relief and so appreciated. Thank you for such a pleasant experience from an unfortunate incident!
6/7/2019
ADELINA L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
My car look incredible after this repair. Thank you Mark for your attention to detail
6/7/2019
Rebecca M. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Jerry kept me informed throughout the repair process . My car was completed a day before it was promised and lookes fantastic. Laura the manager was amazing as well. I would definitely recommend this shop to my family and friends . Thank you all.
6/7/2019
Brittany K. VERIFIED CUSTOMER
Vehicle Make : NISSAN
great job!
6/6/2019
Vincent B. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Jeanine and Jerry were pleasant individuals that were helpful, courteous and professional. They are an asset to the company.
6/6/2019
MARITZA P. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I think they did an outstanding job. Customer service was fantastic. I will definitely recommend them to all of our insureds.
6/5/2019
JULIANA Q. VERIFIED CUSTOMER
Vehicle Make : Nissan
ISreal WAS VERY SUFFICENT AND ALWAYS KEEP Me up to date which I appreciated his time . He’s GREST THANK U
6/4/2019
DWAYNE C. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Israel, Jerry, and Jeannine are top notch!! They were very professional and stay in constant communication with me and my adjuster making my whole experience painless. I thank you for such great service and I will totally recommend their services to anyone who needs it!
6/4/2019
LINDA M. VERIFIED CUSTOMER
Vehicle Make : LEXUS
I was so pleased with the whole process! Wonderful team of people!
6/1/2019
WILLIAM C. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
We were very well satisfied with customer service and work done from your business. Thank you
5/31/2019
COLIN S. VERIFIED CUSTOMER
Vehicle Make : Nissan
You have a very professional and courteous staff at the Highland location. Keeping me well informed with my repair and quickly having my vehicle done in a timely manner.
5/31/2019
TANAJA R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Israel the entire staff made this horrible experience better to deal with
5/30/2019
Rodney R. VERIFIED CUSTOMER
Vehicle Make : FORD
Did get everything fix even on returning the car. Also asked that the survey be emailed and that did not happen.
5/30/2019
Palash H. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did not paint my car very well, changed one headlight other one look weird, they could fight with my insurance to replace my other headlight, while I was driving my car right after pick up from the repair shop it stop middle of the street then I have to come back again. Totally unsatisfied
5/1/2019
Ruby L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate all the updates I received throughout the whole process.
5/1/2019
Jessica Z. VERIFIED CUSTOMER
Vehicle Make : Nissan
Done in a timely manner .
4/27/2019
Denise P. VERIFIED CUSTOMER
Vehicle Make : Subaru
I appreciate that the person who assisted me went out of his way to make sure that my Subaru last minute issues were attended to with care and with haste! Thanks for exceptional customer service!:)
4/24/2019
Michael C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The whole experience was great and the team was beyond helpful!