Israel and Mark were great!
It's the quality of workmanship from the shop that has been a big disappointment... Since the so called "initial repair" I have had to bring my car back twice to have the repair work fixed! The first time it was a brace or bracket that was left off and it damaged the wheelwell on drivers side. And this last repair was the pins or brackets that failed and.damaged the passenger side wheelwell. I am glad that it wasn't nuts on wheels that were left loose. As it is there is now a rattle in the front of the car when it is running, I hope this doesn't mean that there is something loose and going to be another problem to be dealt with...
Regards
PATRICIA B
7/4/2019
ERIK B. VERIFIED CUSTOMER
Vehicle Make : KIA
Yes
7/2/2019
Saul F. VERIFIED CUSTOMER
Vehicle Make : INFINITI
Outstanding customer service. The attention to detail on prep and paint work is phenomenal. Truly a cut above.
7/2/2019
BRYANT C. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
I just love 1st Certified, they are very professional while still treating you like family, plus they are fast and do amazing work. I dropped off my caron Monday and it was completed on Friday. We were kept in contact the whole way and were never left guessing. Simply amazing service. I hope I never get into another accident, but if I do I will love bringing my car back to 1st Certified.
6/29/2019
ROBERT S. VERIFIED CUSTOMER
Vehicle Make : NISSAN
You all were great! Very quick & professional!
6/29/2019
Rigoberto D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Well job done thank you very much looks very good
6/28/2019
APOLINAR G. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Did a good job and on time
6/28/2019
KIMBERLY J. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
Everyone was friendly and helpful. I felt Israel was committed to making the car like new, and it was. Very satisfied with my experience.
6/28/2019
MATTHEW A. VERIFIED CUSTOMER
Vehicle Make : FORD
Updates on repairs where daily and the service was professional and courteous.
6/27/2019
Michael A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great communication and quick service
6/27/2019
JOSHUA W. VERIFIED CUSTOMER
Vehicle Make : BMW
Great team, vary informative and always updated me of any change in the timeline.
6/27/2019
Steven E. VERIFIED CUSTOMER
Vehicle Make : Jeep
Good communication, rental drop off to their shop, and quality work . fast and friendly. Highly recommended
6/26/2019
Cecilia C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good customer service, everyone there makes you feel welcomed. Excellent job on my car.
6/25/2019
CONRAD Q. VERIFIED CUSTOMER
Vehicle Make : FORD
Staff were awesome accommodating and super friendly. Jeanine and Israel were super courteous and prompt.
6/22/2019
RITA C. VERIFIED CUSTOMER
Vehicle Make : BMW
Thank u well done job
6/21/2019
JENNIFER A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was very friendly
Thank you
6/19/2019
BRAD M. VERIFIED CUSTOMER
Vehicle Make : Ford
Jerry is very professional and efficient. He kept me updated and let me know what to expect. In the end the car look beautiful
6/17/2019
DEBORAH A. VERIFIED CUSTOMER
Vehicle Make : MINI
Excellent job while I was out of the state. Thanks for taking care of my Mini, and I really appreciate you making it convenient for my wife. She and I are both convinced that 1st Certified Collision is the best
6/14/2019
KAREN K. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Great work! Even better than anticipated.
6/14/2019
GLORY E. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Israel took time to explain services rendered and the front desk lady was very courteous. Thank you!