Don's Auto Body

Good

Wonderful service. I couldn't be more pleased with the repair work too.

Everyone at Don’s Auto Body is an absolute professional and the work is exceptional. I wouldn’t bring my car anywhere else. Special praise to the Manager, Collin Wong. He is honest, kind, and will look for any possibility to save the customer money. In fact, when my side view mirror was damaged, the dealership told me it would be $800 to replace (money I simply do not have for such purposes). Collin took the time and effort to research an alternative option and, long story short, found a beautiful absolutely new-looking replacement IN THE EXACT SAME COLOR (Basque Red????) for under $200, parts AND labor. Don’s Auto Body Shop embodies the definition of excellence, trustworthiness, and customer care. I will (and do) recommend this business to anyone in search of superior car care.

Colin was knowledgeable, professional, helpful, trustworthy and friendly. Repairs were performed both well and timely. Great service and job.

Excellent job. Will always recommend Don's Auto Body to everyone....

This was the best service I have ever had at any business anywhere. I’m still stunned at the service we received at every level. Friendly ,considerate, efficient, and the work was fabulous. I didn’t realize there was still service like this in the world.

Very timely and professional

As things arose with the repair, I was kept informed. This is vwry important.

Any work that I have had done at Don's Auto Body has always been done perfectly and in a timely manner. I would go nowhere else for body work and I recommend them to all my friends.

Quality work and great customer service!

The fix was quick and of high quality, their prices are also some of the best I’ve seen in a while!

I sold the car to a friend who gave it to his granddaughter as a 16th birthday gift. but first he had to drive it to Colorado where the child lives. The car behaved all the way, and the granddaughter was absolutely delighted with the gift. You did a wonderful job of repairing the bodywork - the car was like new. Thanks a million! Nuala C

As always another great job !

I was surprised that the notice to pick up my vehicle did not get to me in a timely manner. I wasn’t informed that the vehicle needed to be picked up until almost two days after. My friend was luckily available to pick up the vehicle during the limited business hours of business at Dons Auto Body. Then it was doubly surprising to me that the vehicle was not really even ready to be picked up anyway. The drivers door has this metal strip at the outer border of the drivers window. It is not properly seated. It’s obviously noticeable. I’m surprised that made it through Dons Auto Body final review. Now I have to take time during my work week to be away from work to bring the car back and hopefully get that metal strip border properly placed and properly secured. End result, I’m going to be inconvenienced two ways now because my insurance won’t reimburse me for rental days when the car was ready but not notified to pick up. They don’t care. If Dons says the car is ready, then the insurance won’t pay for rental. I’m just out of luck on that. I’ll have to deal with not being reimbursed. Then secondly, I have to figure out how I’m going to take hours away from work to get the metal strip fixed and secured. That is going to be another hit to my budget. Not good. Not good.

Collin is great, the repair guys were great, this is my second or third survey. Sorry this is my last one.

Very professional and courtesy towards everyone

The repair was done earlier than the I was told. The car was washed and waxed ready to drive away.

Stop emails please

Driver side door now needs to be slammed hard in order for it to close all the way. That is the one thing I am not satisfied with but overall my repair experience was nice. All the staff there are very helpful and pleasant.

Great job on the Saubrua