Don’t promise when car repair will be completed when you know from experience that there will likely be delays. Better to to promise a later date and deliver ahead of schedule than promise an early date and tell the customer it will be late.
3/9/2019
Xing L. VERIFIED CUSTOMER
Vehicle Make : Honda
Job well done. Service was excellent. I definitely will recommend to others.
12/21/2018
Deirdre A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Car looks like new!
11/30/2018
Darlene D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Len Jackson, thank you to you and your talented auto body repair team. My car bumper is perfect.
9/22/2018
Arvind S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent repair work
8/12/2018
Katherine L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Bonnet made the process easy to navigate and provided excellent service. The repairs were completed quickly and I am very pleased with the results. Thank you!
7/27/2018
Diane B. VERIFIED CUSTOMER
Vehicle Make : Ford
They were excellent about keeping me updated on theon the the work they were doing. Very polite and courteous. I would never bring my car to anyone else.
7/19/2018
Priyaranjan T. VERIFIED CUSTOMER
Vehicle Make : Honda
Good in all aspects, communication, taking ownership of the problem, and very helpful.
6/26/2018
Czech.christopher C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and friendly staff.
Would return and recommend friends!
6/15/2018
Linda F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Only comments I can think of is that it was a pleasant easy experience to have you fix my brand new car which I foolishly backed into a stationery object.
5/23/2018
Erik F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Make sure text updates are accurate and don’t lie about when job will be done
5/15/2018
Kathleen H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Along with the exceptional repair, the car delivery with great detail much appreciated
3/27/2018
Meri J. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great experience with everyone at Bonnells. Kept in touch, handled insurance, rental car. Completed job is excellent! Highly recommend!
3/27/2018
Andrew F. VERIFIED CUSTOMER
Vehicle Make : Honda
There were a couple of delays. Other than that I was happy with the service.
3/21/2018
Susan C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job and great customer service. Thank you Robyn joe and team. A job well done. Susan cummins, Arlington
2/24/2018
Elizabeth D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work, great staff.
2/15/2018
Bertha M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Expeditious and great customer service!
2/13/2018
Ahmad I. VERIFIED CUSTOMER
Vehicle Make : Ford
Very friendly customer service. Although there were several hiccups (rental car was not there when I came in to drop off my car, liftgate was not adjusted properly when the car was ready) I am stools very satisfied customer. I primarily worked with **** and Len.
2/1/2018
Alan J. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone I encountered at Bonnell Ford, from the concierge, to the collision center and the rental representatives, went out of their way to be helpful courteous and professional. They also did good work.
Thank you,
Alan J