My original completion date was 11/4. Then moved to 11/11. Then 11/18. Then AGAIN to 11/21. Finally got my truck back at 4:45 pm. It was one delay after another. Constant excuses. Problem is that THEY are supposed to be the professionals who create a time frame of expectancy. You look at a job and give a fair estimation of time to complete. Obviously that was never considered here. Only excuses after they missed their own deadlines (3). Then they try to tell me it was because there was 2 jobs within my truck to complete. That was known the instant I came in. So that excuse doesn't fly. They didn't get it wrong once or even twice. It was 3 times they gave us the wrong time table for completion. Totally unacceptable. I won't be back. Forget what my insurance suggests. I'll go another direction, if this happens again.
11/23/2016
Jerri B. VERIFIED CUSTOMER
Vehicle Make : BMW
Kind, courteous, ready when you said it would be. Great work too. Thank you!
11/12/2016
Jagpreet B. VERIFIED CUSTOMER
Vehicle Make : GMC
Meet my expectations
11/9/2016
Rigoberto H. VERIFIED CUSTOMER
Vehicle Make : Scion
Great service. Kudos on the text updates!
11/8/2016
Miriam G. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience with Family Motors was the best from the very start. The staff was friendly. They answered all my questions and my car was delivered in a timely manner not to mention the beautiful body work they did. They left it looking better than new. I will definitely recommend them to my friends and family.
11/5/2016
Erasmo R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very pleased with the job that was done on my car it looked very good very excellent thank you for so much that you did it really looks good and again I say thank you very much
11/4/2016
Adrian G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I am really satisfied, very professional, thank you guys a lot!
11/1/2016
James C. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looked like it did when I drove it home from the dealer.
11/1/2016
Nader G. VERIFIED CUSTOMER
Vehicle Make : Honda
Very satisfied, they are awesome
11/1/2016
Jose Luis. VERIFIED CUSTOMER
Vehicle Make : Dodge
Amazing work! So much thanks to your team on putting so much time and effort on repairing my vehicle. Thanks again.
10/26/2016
Edward B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your excellent job
9/29/2016
Juan P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very polite and helpful personnel. Everyone knew what they were doing. I will definitely refer family and friends to family motors auto body & paint.
9/14/2016
Michelle L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was completely satisfied with the work done on my 2012 Chevy impala. My car looked new after taking it to family motors. I would recommend anyone needing work done on their car to take it to family motors. I was also impressed with the way they let me know everyday what was going on with my vehicle while it was in their shop. Im a witness try family motors you too will be satisfied. Thank you Family Motors