I was pleased at the customer service, jerry and
The front desk girls were always nice and professional .
However i wish the job hadn’t taken so long and that I wouldn’t have to
Had spend my own money on a new battery, because somehow it went bad
While it was at the shop. I feel they should’ve at least covered some of the
Cost of the new battery. That and the passenger seat of my audi
Seems a little bit off and damaged. But i have no complaints about the customer service, they were professional.
7/12/2018
Danielle H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
From start to finish, this is the best experience with a repair shop in my entire life! I will give Family Motor Auto Body all of my business and refer. Thank you for the professionalism and quality of service that everyone gave. A score of 10!
6/13/2018
Monica C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you to Enrique he did a great job, the ladys at the front desk as well but one day I called and the person that answered was not helpful and unprofessional
6/9/2018
Maegan F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thank everyone who worked on my car they did an awesome job I couldn’t believe my car looked like a brand new car I love it
5/20/2018
Sylvia U. VERIFIED CUSTOMER
Vehicle Make : BMW
Staff friendly and great customer service.
5/18/2018
John S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job from start to finish
5/17/2018
Benjamin A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always great service, friendly faces, and quality work.
5/5/2018
Claudia D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great service
4/28/2018
Michael T. VERIFIED CUSTOMER
Vehicle Make : BMW
Well informed on the progress. Always satisfied
4/28/2018
Stephanie R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I received my car not the way I dropped it off. It came back with inside dirty, my truck opener button peeling off when I dropped it off with no issues on inside. They did not take care of my vehicle and not happy that I have to go back for them to fix what they did to my vehicle
4/21/2018
John V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and fast repairs!
4/21/2018
Alicia N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good and fast service
4/13/2018
Mary M. VERIFIED CUSTOMER
Vehicle Make : Kia
Job was beautiful and they even cleaned it up. Thank you all for how you handle the customers to
4/6/2018
Eleesa K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Customer service was excellent Jackie and her co work was very nice with trying to get my car in. My car looks great
4/4/2018
Patricia H. VERIFIED CUSTOMER
Vehicle Make : Ford
The caps on my lug nuts were missing. The gentleman did not notice that they were missing and originally tried to tell me one was the lock for the rim (and it may have been, but it had a cover.) Andthat the other was okay, but it too was missing its cover. He did say he would orderthem and call me when they come in.
3/20/2018
Alicia N. VERIFIED CUSTOMER
Vehicle Make : Dodge
I am extremely happy overall. However, I have to make a special note on how Gerry made every possible effort to get may car ready on a timely manner. I had a car show to attend last Saturday and I had it ready just on time to have it detail. I will bring car back for minor aesthetic touch up. Also, Eduardo the thecnician who fixed my car did an excellent job.
3/12/2018
Emily G. VERIFIED CUSTOMER
Vehicle Make : Nissan
On time and good quality of work
3/10/2018
Lewis P. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
The looks good but my door handle still has some scratches and my automatic door doesn't open with the little button on the side anymore overall the car looks great they did a fantastic job fixing it except for those two little details and I will stop by the shop and I'm sure they will take care of it I always use Family Motors for all my body work
2/15/2018
Deven Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and I really appreciate your prompt status response of work.
2/10/2018
Michael C. VERIFIED CUSTOMER
Vehicle Make : Buick
Everything looks great. One place needs to be fixed but Gerry assured me that when I came back to put on emission sticker that they would fix it. Thank you for making it so easy.