I love how I was updated of the whole process since the beginning
2/2/2019
Romelia T. VERIFIED CUSTOMER
Vehicle Make : Buick
Very happy that my car was ready to go even before I was told it would be.
2/1/2019
Nancy R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Good service
1/16/2019
Swapna R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Staff is very friendly and very quick in helping the custo.ers.
11/22/2018
Tom A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good communication and great work.
11/10/2018
Erma B. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for doing a good job on my car, I was really satisfied with your service and your work. Thank you
11/1/2018
Erma B. VERIFIED CUSTOMER
Vehicle Make : Honda
Considering how upset I was about my car being deemed I was happy with your service thank you very much. This is my second time taking a car there my first time was 14 years ago or so .I was very satisfied with the service and all the employees are very good and knowledgeable thank you
10/20/2018
Donald H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very good work and customer interaction. Thank you very much.
10/16/2018
Dwayne W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Perfect, very professional
10/12/2018
John B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Omg I absolutely love you guys. From the front office to the Mechanics . Customer friendly, courteous service and excellent work. You guys at a team rock . Thank you all for making my accident as pleasant as possible. Sincerely Rebecca Burkhart
One very happy customer
10/12/2018
Kenneth H. VERIFIED CUSTOMER
Vehicle Make : Kia
I’m so very happy and pleased with the work that Family Motors did in the repairs of my 2016 Kia! She’s so Beautiful , Thank you so much.
When it comes to a recommendation Family Motors will be my one and only repair shop.
Thank You again
Penny Holland
10/6/2018
Marisol L. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was simple they communicate with me very well great customer service and it was a Rapid process I got my vehicle earlier than expected which was awesome
8/30/2018
Bianca M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly and helpful and the work was awesome my car is looking new again and I really appreciate the car cleaning y'all did after the repairs were made thank u so much for everything g I'll defianlly go back if I need to and recommend all my friends and family.
8/25/2018
Young Bin. VERIFIED CUSTOMER
Vehicle Make : Honda
All the staff are very friendly .
I will recommend this place to friends and family.
8/23/2018
Anna M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I had great customer service from the front desk and they answered alll my questions I had.. My service advisor was great to keeping on top of my car and keeping my updated on the work being done to my car.. I also like that I got my car back in a timely matter...
8/18/2018
Gary L. VERIFIED CUSTOMER
Vehicle Make : Fiat
Very helpful, stayed in contact via text and phone all the way, quick and efficient.
8/17/2018
Wendy F. VERIFIED CUSTOMER
Vehicle Make : GMC
On initial pickup the truck looked fine, but upon closer inspection, the inside of the rear door paint at the jamb was scraped in three places where they tried to pry the door panel off. I would have thought that better care would be taken to protect existing finishes. Debris was blown onto wet paint on the rocker panel. When the masking was removed on the labels on the pillar they pulled part of the clear coat off. A body plug was evidently not ordered or misplaced behind the rear door and one was “borrowed” from the other side, obviously in hopes that it would not be noticed. The rear door panels are scratched and need to be repaired or replaced. The debris in the paint on the rocker panel needs to be sanded and repainted as does the clear coat that was pulled off when the masking was removed. The body plug needs to be replaced. The rear seat surfaces were dusty from sanding and polishing operations. I have since cleaned the dusty seat surfaces.
8/17/2018
Amrik G. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service. My car came out perfect with no issues. Highly recommended
8/15/2018
Dale B. VERIFIED CUSTOMER
Vehicle Make : Mazda
I appreciated the timely repairs and updates during the work. Work quality is excellent.
7/28/2018
Jakelin A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for the excellent and efficient service. *****