Quality Paint & Body - Visalia

Great team!!

A great job is always done!!! Thank you!

Everyone I come in contact with were very courteous...car looked great! Would highly recommend this body shop.

Enjoyed working with Greg on this repair. Great customer service from him!

Great job by air staff.

Very excellent work. I would highly recommend Quality Paint & Body to anyone. Very satisfied with the work done.

I really love the way they took care of everything. From getting me a rental to being able to work with my schedule of when I was able to drop off the car. Thank you guys so much!

Brett Main was a joy to interact with! You are lucky to have him as an employee!

Great service. I shared the fast service and the best experience you provided with my coworkers

The repairs being done way sooner then expected, which was a Plus and very much appreciated. Overall completely satisfied with the service.

Excellent service, staff, and experience.

Friendly staff, quick repair, hassle free

EVERYONE was professional and seemed completely knowledgeable... the receptionist is on point and organized all while multi tasking...Ken was thourough and handled himself in an impressive manner. I'm sorry I had to have body work done( got hit)...but totally impressed with Quality Paint and Body

It was an excellent experience. I would highly recommend Quality Paint to everyone. Thanks for repairing my truck in record time!

You guys are awesome.... Merry Christmas and a Happy New Year!.....

The paint is not of the same quality as the original paint job on the car

Great experience. - no issue will use quality again.

The color matching was superb. Had some other scratches that were not due to accident but you covered them or erased them. Thank you for going beyond what I was expecting.

In my experience with auto repair I have never encountered a place where they basically play a game with someone. What i mean by a game is that the people at Quality Paint and Repair kept moving the date my car would be complete to another. I understand that delays happen but they changed the dates about 5 times. The first couple of times I made it clear that I needed them to give me a one date even if it is a month or a couple of weeks. Since i have just recently started an internship in Los Angeles it would be very inconvenient if they said my vechile would be ready one day and then turnout with it taking another day. Although I made it clear they decided to give me a deadline and were not able to meet it. I had to ask for 2 days off from my internship. All of this occured on a Wednesday and Thursday so I am still okay with them taking up to Thursday because I asked for the two days off. Then Thursday afternoon i recive a message that on my vehicle will not be ready until Friday evening. I was okay with this because my schedule is open Friday. It wasn't until they messaged me Friday that it will be ready Monday. This is where I had it I visit the office a little upset because of the way they seem to be playing with me. I talk to one of the laidies in the fromt desk and tell her my situation. She proceeded to get my name and number and said they will contact me later this was the same thing they did last time. Thats when I express my thoughts on why they vontinue to play this game and make them aware once again that I cannot come back from Los Angeles taht it would be a waste of time money and would make me look bad in my internship. She sees that im upset and makes me walk into a room where she lost her complete professionalism everytime I talked she rolled her eyes and at one point I even went on by saying "by law you cpuld have gone somewhere else." In my opion having abput 3 uears of customer service experience she should have been more comprehending and apologetic because it was not my fault they set deadlines and couldnt meet them. I was there on time and was puting down alot of my activities and duties to be there. It is a little intresting how while i was in the office I recived a message that my car wouldnt be ready until Wednsday of that week which was 2 days away, yet after I went into the office the job was done the next day Tueaday. So it took all that fpr me to get my car or who knows when it wpuld be finished. A friend suggested that i should go there and after experiencing I would think twice. Now for the physical work on the car. I was good the only thing is that being an owner of 6 vechiles and having to repaor 3 at the end of the repair they give it a final outter detail. My car when I picked it up was a little dusty wimdows look as if they only got the hose and sprayed it. One can not blame it on weather beacuse those days it was cloudy and sunny. These were the reasons why Quality Paint and Body did not meet my standards of repair.

Thank you for putting up with how picky I was about everything. I love how my car looks.