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Real Reviews from VERIFIED CUSTOMERS
Haruyo W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your excellent service!! Anthony even wiped off the green markings before we took off in the rain. Everyone was so friendly too. Thank you!
3/3/2018
Andres G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service! Got my car back fairly quick. The people are friendly and helpful.
2/25/2018
Bonnie M. VERIFIED CUSTOMER
Vehicle Make : BMW
Great customer service and quick service.
2/24/2018
Nancy D. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was returned to me filthy dirty and empty with gas My bumper was not fixed properly and I was insulted by Jason and told that I never had the sensor in my back bumper that Huntington Beach Toyota dealership will verify I had. Contact savanna there and she will verify that my bumper was not fixed properly Therefore I have contacted my credit card company and an investigation is being done about this so that you will not receive payment for a job that was not done properly. I am highly insulted being told by Jason that my car never had this sensor that beeped when I back up. He claimed that the salesman who sold me the car couldn’t possibly remember me from 4 ****/2 years ago but the salesman does clearly remember me because he knows I insisted on having these features. Again, Contact savana at Huntington Beach Toyota dealership & find out. Jason should be fired for calling me a liar & telling me the salesman who sold me my car just told me I had that feature to make he happy. Jason obviously has mental issues. He left my car unlocked without my alarm system turned on & lots of items were stolen from my car. I sent Jason a text letting him how wrong he was l, & he’s too much of a coward to get back to me. That’s not a good sign. I will be sending my insurance company proof of all that’s been done to me so they don’t pay the claim. Your company does not deserve to be paid. I have to take my car to a reputable place who will fix my bumper properly. I will never let your company touch my car again!!! This is the 3rd time I used your company. I referred your company to a neighbor. Now I will be contacting a news station & letting them know how a grandmother was abused & taken advantage of. Your car company also took my car to a shady place who ordered the wrong harness on top of your company not putting on the correct bumper. I was promised my car back in five days & my car was kept for close to 3 weeks. I had to beg to get my car back!!!! I spoke with Raul daily about making sure my sensors were working again. He acted like he didn’t know about sensors that beeped when backing up. Then to have Jason mocking me & claiming my car never had it is uncalled for. This fool will bring your business down. I think he’s the one who stole the things out of my car. Even my registration & car insurance card were stolen which endangers mine & my families safety with our address shown. I would make Jason pay for what was done to my car & for how he ridiculed me and called me stupid. Then I’d fire him. Sincerely, Nancy D
2/24/2018
Adriana D. VERIFIED CUSTOMER
Vehicle Make : Honda
I loved the service , everyone is so nice and attentive. They kept me updated with everything and assisted with any questions I had. Thank you Weic
2/23/2018
Brianlaura L. VERIFIED CUSTOMER
Vehicle Make : Ford
Ellie, Raul and Marco were pleasant always updated me, very clear on the work that was being done. Their customer service was 110% !
2/22/2018
Jacqueline L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Overall great job! They didn't reset clock. Thanks!
2/18/2018
Adrianne R. VERIFIED CUSTOMER
Vehicle Make : Jeep
I am not pleased with the way my vehicle was returned to me. I didn't appreciate the used parts that were used for the repairs. When I picked up my vehicle there were 5 screws missing. After I brought that to Eric's attention that was fixed. I was told on numerous occasions that my car would be vacuumed and detailed because of all the broken glass, that was not done at all. The lift gate that was put on my car must have been used to haul things because it is all scratched up and filthy dirty. The glass that was put on the lift gate is a totally a differentint than the one I previously had and it is damaged. I was told that my car would be washed and waxed, that obviously wasn't done. I got into my car to leave and my car was totally dead. I had to have someone tighten the battery cables so my car would start. I am not happy with the service that your company provided. I surely wouldn't recommend your company. I will need to go somewhere else to get my repairs done the right way.
2/18/2018
Arnold T. VERIFIED CUSTOMER
Vehicle Make : Nissan
People were great, tends to everything you need, give’s you all the information you need and most of all they let you know on whats happening with your car, were its at percent of completion for me thats exceeded my expectation. 10 stars for you SERVICE KING..????????
2/17/2018
William H. VERIFIED CUSTOMER
Vehicle Make : Lexus
My vehicle came out really nice. Can't tell that it was hit.
2/16/2018
Judith A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Todo el servicio muy amables muchas gracias excelente trabajo
2/15/2018
Raymond D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for excellent body work and efficient, courteous office staff.
2/11/2018
Hilda B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good job
2/10/2018
Cecilia S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good customer service. They kept be informed about the progress of my car daily.
2/9/2018
Erika T. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellant communication ???? & the receptionist/ secretary was very friendly.
2/8/2018
Jamesnelly B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Raul Santos provided excellent customer service. I really appreciated his updates on the progress of my repair. He was friendly, helpful, and very professional. He made me feel like a valued customer. The receptionist was also great! I would highly recommend Service King to my family and friends!
2/8/2018
Shaundeisha J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service. Handled in a timely manner. My paint color matched which I was worried about considering my car is a unique color, they got it right. I’m happy with my services.
2/7/2018
Jacintovanessa G. VERIFIED CUSTOMER
Vehicle Make : Kia
Great service! Done ahead of schedule! Fast, friendly and efficient. The whole process was very easy and non-stressful
2/7/2018
Harumi S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated that they did a good job fixing my car and listened to my concerns I had when I brought it in. Everyone who assisted me were very kind and helpful. It was also nice very nice of them to clean the inside of my car and did everything they can to make my car look as good as it can be. Even though I did not ask about other parts of my car, they were still attentitve and tried to do everything they can, so I really do appreciate them very much. Thank you for making my car drivable and for making it look nice.
2/5/2018
Louie S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Anthony who helped us was very helpful honest and most of all he make sure that we are updated on the on going repaired of my car. Salute to the employees specially to Anthony.
2/2/2018