The customer service representatives helped me immediately, with kindness and knowledge. They texted me several times to let me know how they were progressing on fixing my car. Service King even finished the work almost a week before they had initially predicted. I was very impressed and would definitely recommend Servoce King to anyone!
1/11/2018
Tyneisha S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Poor paint job
1/3/2018
Sally K. VERIFIED CUSTOMER
Vehicle Make : Honda
Fast, friendly service...was able to get my car fixed while I was on vacation in a very timely manner around Christmas holiday. Very much appreciated late that they kept me informed about the progress and gave me options!!!! I have recommended their services to others.
12/28/2017
Michael M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great friendly staff
12/22/2017
Joshua Y. VERIFIED CUSTOMER
Vehicle Make : GMC
Loved the people at the front desk!!! So personable.. very welcoming! Would most certainly come back!!!
12/21/2017
Laura C. VERIFIED CUSTOMER
Vehicle Make : Ford
Stephanie was amazing and helped me navigate not only with the insurance company but also the dealership I bought the vehicle from. I would recommend Stephanie and Service King to any and every one. Thank you Stephanie for making such a huge disaster manageable!
12/19/2017
Joyce R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This was my first experience with Service King and I have to say " it was also the first time I have ever dealt with anyone in the automotive industry that didn't try to blow smoke up my **** about what I need " They did a really great job on my and got me back on the road ahead of schedule. Personally I wouldn't use any other shop !
12/12/2017
Charles E. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Stephanie was the epitome of professionalism. Great job and many thanks.
12/12/2017
Marques A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Stephanie was EXCELLENT! Great service.
12/8/2017
Anthony E. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a very good job.
12/6/2017
Jacob H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I am beyond blessed to have such a great team at my local service king. It was my first time having to deal with repairs through insurance and they all truly we're patient and so kind. They have won my future business!! The staff gave the best customer service I have ever received!
12/1/2017
Bradley C. VERIFIED CUSTOMER
Vehicle Make : Dodge
I called numerous times and was told they would give me a call back on the status of my vehicle. I never received calls unless I called back. Customer service wasn't the best and it took a good while longer than expected to finish my car
12/1/2017
Mary J. VERIFIED CUSTOMER
Vehicle Make : Ford
All the Service King staff was friendly, efficient and was a great team all working together to make my experience very smooth and enjoyable. My car looks amazing!! Thanks Service King!!
11/29/2017
Susan K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the wonderful and friendly service I received. My car was completed before schedule. It was very clean upon return. The staff kept me update on my vehicle’s progress. Thanks for the great work!
11/23/2017
Caleb K. VERIFIED CUSTOMER
Vehicle Make : Dodge
I brought in a working truck with a dented bumper and when it was done I had to get my truck towed to a mechanic because the car wouldn’t start even though I have never had an issue with it in the past. When I got my estimate I was told it would take ****-2 days. It took over 3 weeks! Which created other issues for me. Overall I am just frustrated and wish I never would have brought my truck in.
11/18/2017
Colton P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Lack of communication made the whole process very frustrating. Would like to have been updated weekly but one month and was called 3 times.
11/18/2017
Antoine M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs look good and it didn't take as long that I had thought it was gonna take.
11/2/2017
Megan Y. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Ryan was super helpful!
11/1/2017
**** B. VERIFIED CUSTOMER
Vehicle Make : Lexus
They worked around my time for pick up I really appreciated that they did that
10/31/2017
Gerrard S. VERIFIED CUSTOMER
Vehicle Make : Acura
Took a little longer but the people were great and the work was done well.