I picked up my car today and as soon as I got home I realized the right front light isn’t working properly. I’m not sure what happened but I thought it should be a standard procedure for the repair center to check that before calling the customer to pick up the car. I would also suggest whoever is giving the customer the car to remind the customer to check the car before driving away. It creates a lot of inconvenience and disappointment for the customer who rushed to come pick up the car only to realize the car needs to be brought back for further repair.
12/6/2019
Chingjen C. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair is completed and they keep me posted with the status. But the big problem is service king ordered the part before my agreement which is unacceptable.
11/26/2019
Jennie P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I would recommend my family and friends to service kings. They are friendly and make you feel comfortable, they are there to answer any questions you they are very prompt and always keep you updated with their service that's what I alike the Best.????????
11/24/2019
Farzad C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had never in my life experienced the attention and care that I received from my service advisor Mr. Falahati. The treatment that I received from Mr. Falahati is what people usually see in advertisements, but never experience in real life.
11/24/2019
Helen M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you Mahdi for your excellent customer service!
11/23/2019
Ronald E. VERIFIED CUSTOMER
Vehicle Make : Nissan
I want to thank service king for there fast curtiest service. Daily updates. I'm especially greatful for. I highly recommend Service King For your body work and paint needs. Thank you again.Syed Sami thank you sir. I worked with you on 2 occasions and you've been nothing but a professional. Thank you sir.
11/20/2019
Joseph T. VERIFIED CUSTOMER
Vehicle Make : Acura
I were totally satisfied. Good customer service, and keep update the status . Thanks a lot.
11/17/2019
Shuzhen Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Sami was a great helper!
He provides me all the repair details and ran me though the rental details.
Made sure I was updated all the time!
Overall great experience and hustle free!
11/16/2019
Cassandra M. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent, Professional, kind and friendly service. Every department knew exactly what they were doing and executed it perfectly!
11/14/2019
Lanie P. VERIFIED CUSTOMER
Vehicle Make : Honda
Fast service!
11/13/2019
Raul C. VERIFIED CUSTOMER
Vehicle Make : Mazda
I love the way my car came out look like the first day I got it from the dealership I didn't expect the full detail but I got one I would definitely recommend Service King to my friends
11/9/2019
Anne W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Juan did a good job. He explained clearly what and how he will repair. He keeps me updated daily. I am very happy with Juan’s job.
11/8/2019
Corazon D. VERIFIED CUSTOMER
Vehicle Make : BMW
Sammy is very helpful
11/6/2019
In K. VERIFIED CUSTOMER
Vehicle Make : Kia
Service rep was excellent.
11/5/2019
Alice G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your service and and I'm gladly satisfied..
11/2/2019
Scott M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome service thank you!
10/30/2019
Irene T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent!
10/30/2019
Sylvia C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Found a lot of scratches on the engine cover. Called this afternoon around 12:15 pm in front of the shop and was told to came back on Monday.
10/27/2019
Sharan K. VERIFIED CUSTOMER
Vehicle Make : Mazda
It was a great experience with Service King and the service was top notch. Mahadi was my service advisor and he did a great job with the repair.! Thank you Service King
10/26/2019
Jennie R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff was friendly and helpful. Explained any questions