You all were very professional and friendly. I was very impressed with your frequent updates of the progress. I will definitely refer others to you.
9/14/2018
Abhishek D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Need to be more interactive
9/9/2018
Lance T. VERIFIED CUSTOMER
Vehicle Make : Subaru
This is my second time getting a car repaired at Pan American and both times we have had exceptional service. The car was repaired correctly and in a timely manner. The office staff was extremely friendly. Every time I have been to the office, I have had several people wait on me and make sure I was being helped. I would highly recommend Pan American to anyone.
8/29/2018
Haiyue L. VERIFIED CUSTOMER
Vehicle Make : Lexus
I completely satisfied your repair.
Thank you very much!
8/23/2018
Erik B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job on repairs and the customer service was excellent. My car looks exactly like it did when I first purchased it.
8/22/2018
Swapan D. VERIFIED CUSTOMER
Vehicle Make : Honda
Feliza was awesome.... we felt really well taken care of..thank you pan american
8/14/2018
Tien N. VERIFIED CUSTOMER
Vehicle Make : BMW
Felisa did a fantastic job helping me get through the process to get my car fixed. She was professional and very prompt the whole way through. So far the repair holds up just as well. Props to the entire Pan American team at Fremont, and especially to Felisa for getting my car back into shape. Have a great one!
- Tien
8/9/2018
Manija M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Pan America and my rep Alisa (hope I spelled it correctly) did a phenomenal job and worked with my unique situation. She helped accommodate me while my car job was taking long and ensured I received updates often. Thank you!
8/4/2018
Vittal K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Felisia was really good and was constantly updating me about the status of repair. Also she had answered all my questions and explained the repair process in detail.
8/2/2018
Adrian M. VERIFIED CUSTOMER
Vehicle Make : Honda
One of the best experience i have ever had when it comes to my car. Felisa was very friendly and helpfull. I will recommend Pan American to all of my friends
7/28/2018
Esmeralda A. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service
7/28/2018
Chan K. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Text message response quicker would be better.
7/25/2018
Jojo A. VERIFIED CUSTOMER
Vehicle Make : Subaru
The did not fix the gap on my bent weld spot underneath my car thinking I would not find it.
7/23/2018
Chen.yi-ying Kuo,bomy. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I got an excellent services from Pan American Collision Center. I appreciate their professional and quick services.
7/18/2018
Hyun Jung. VERIFIED CUSTOMER
Vehicle Make : Toyota
Best part of the service was rhat I could get to know the progress of repair by text msg you sent. Also I am satisfied with how my rear bumper was repaired. Thanks to the kind staffs and experienced technicians, everything went smooth throughout the whole repair.
6/9/2018
Jayanta M. VERIFIED CUSTOMER
Vehicle Make : BMW
My passenger side headlight stopped working after taking the delivery. They missed delivery date.
5/8/2018
Pragya S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service is good only if it could be done in lesser time/days if possible.
3/24/2018
Norma Ines. VERIFIED CUSTOMER
Vehicle Make : Honda
50% profesional
2/6/2018
Sophia D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lisa did a fantastic job making the repair goes smoothly with frequent update.